“Convenient stay near airport!”
LikedThe hotel was very modern, with all the amenities I needed. Was a big fan of the pool area and the convenient location
★★★★ · Isla Verde, San Juan
8020 Tartak Street, 00979 San Juan, Puerto Rico · #7 of 10 by guest score in Puerto Rico





Guest category scores, compared with the average across the 10 Puerto Rico hotels on this site.
| Rating category | Hyatt Centric San Juan Isla Verde | Puerto Rico average | Difference |
|---|---|---|---|
| Cleanliness | 9.3 | 9.3 | 0 |
| Comfort | 9.5 | 9.3 | +0.2 |
| Facilities | 9.2 | 9.2 | 0 |
| Location | 9.4 | 9.3 | +0.1 |
| Staff | 9.2 | 9.3 | -0.1 |
| Value for money | 8.5 | 8.5 | 0 |
| Free WiFi | 9.4 | 8.8 | +0.6 |
LikedThe hotel was very modern, with all the amenities I needed. Was a big fan of the pool area and the convenient location
LikedThe staff are amazing! Everyone is so friendly, helpful and accommodating! They all go out of their way to make your stay as comfortable as could be! The room was spacious and had lots of place for everything. The pool area was also very relaxing and always enough beds. The beach towels were great as well! Definitely the place you want to stay at in San Juan!
LikedEverything was excellent except I never got breakfast.
LikedPool was wonderful and the entire hotel was spotless
LikedNew bath facilities....great hospitality.....Dalia....so sweet and Yizmairy....Super
DislikedThe small fridge in the room...dirty pool chaises and kids area wasn't functioning like other times...pillows too hard for the kids....I also wanted a room with balcony looking towards the pool...liked going to Vivo Beach..Awesome
LikedAmazing lobby staff cleanliness the location is perfect carpets super clean elevators spotless lobby smells insanely good.
DislikedLeaving
LikedEverything was clean, new and felt luxurious. The room was excellent
DislikedThe receptionist was slow and did not offer information about the amenities provided. I knew my way to my room because I visited the premises while the renovation was ongoing. There is no valet parking and it was the first time I was checking in alone so it was awkward.
LikedThe staff , location and amenities included were great.
DislikedThe restaurant has limited menu.
Reviews from verified guests.