LikedAmazing property, amazing location and great staff!
★★★★★ · Gardens, Cape Town
Mount Nelson, A Belmond Hotel, Cape Town
76 Orange Street, Gardens, 8001 Cape Town, South Africa · #2 of 15 by guest score in Cape Town
9.7Exceptional185 reviews
From $1,051a night · lowest rate found Oct 2026
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Mount Nelson, A Belmond Hotel, Cape Town guest ratings
Guest category scores, compared with the average across the 15 Cape Town hotels on this site.
| Rating category | Mount Nelson | Cape Town average | Difference |
|---|---|---|---|
| Staff | 9.9 | 9.7 | +0.2 |
| Facilities | 9.7 | 9.6 | +0.1 |
| Cleanliness | 9.9 | 9.8 | +0.1 |
| Comfort | 10 | 9.8 | +0.2 |
| Value for money | 8.8 | 8.8 | 0 |
| Location | 9.7 | 9.7 | 0 |
| Free WiFi | 10 | 9.2 | +0.8 |
Mount Nelson, A Belmond Hotel, Cape Town reviews
“It’s was perfection beyond expectation.”
LikedThere is an expectation but this place is on a whole different level
DislikedThe attention to detail is amazing, the care the staff showed us and the constant surprised with extras made us feel so special.
“An Unforgettable Honeymoon Experience!”
LikedMount Nelson exceeded all our expectations. The hospitality was exceptional from start to finish. We deeply appreciated the seamless airport and safari transfers, and the beautiful honeymoon suite preparation made us feel so special. The Afternoon Tea was unforgettable — special thanks to Nawal for her wonderful hospitality. The breakfast was amazing, and the attention to detail was outstanding throughout. A heartfelt thank you to Mr. Mikael and the entire Guest Experience team, who took care of every single detail, and to the Concierge team who helped us explore the beauty of Cape Town. Honestly — visiting Cape Town is something, but staying at Mount Nelson is something else entirely. A truly magical honeymoon we'll cherish forever. Highly recommended! 🌸💕
DislikedNon
“Never had a better hotel experience. 10s across the boards.”
LikedEverything was exceptional. The staff were so responsive and professional. I had the best stay ever. I wish I stayed longer.
“Opulence and class we have never experienced.”
LikedThe breakfast was outstanding. So much to choose from and the best of the best quality.
DislikedAbsolutely nothing.
“Sublime stay at The Mount Nelson”
LikedEverything. Old colonial and new meet. Staff especially Sam(terrace) & Assanda(afternoon tea) who were just superb. Helpful and accommodating but also amazingly knowledgeable. Breakfast an absolute triumph. Choices and service second to none. Never had a chance to use the pools or surrounding outside areas unfortunately but looked unbelievable
DislikedNot enough time to truly enjoy it
LikedStunning location. Excellent food options. Perfect service
“Fabulous hotel with fabulous staff”
LikedThis hotel is fabulous. Wonderful, wonderful staff; sumptuous room; great bed; beckoning public areas; massive heated pool; breakfast smorgasbord!
DislikedNo complaints at all.
Reviews from verified guests.
