“Excellent”
LikedEverything
DislikedPrice transparency
★★★★★ · Lucerne
Mandarin Oriental Palace, Luzern
Haldenstrasse 10 · #1 of 10 by guest score in Lucerne
9.6Exceptional302 reviews
From $918a night · lowest rate found Oct 2026
Check availability
Mandarin Oriental Palace, Luzern guest ratings
Guest category scores, compared with the average across the 10 Lucerne hotels on this site.
| Rating category | Mandarin Oriental Palace | Lucerne average | Difference |
|---|---|---|---|
| Location | 9.7 | 9.6 | +0.1 |
| Cleanliness | 9.8 | 9.5 | +0.3 |
| Value for money | 8.6 | 8.4 | +0.2 |
| Facilities | 9.5 | 9.4 | +0.1 |
| Comfort | 9.8 | 9.6 | +0.2 |
| Staff | 9.7 | 9.5 | +0.2 |
Luxury rooms and suites at Mandarin Oriental Palace, Luzern in Lucerne
Superior Room
25 m² · Up to 2 guests
Superior Lake View Room
29 m² · Up to 2 guests
Superior Lake View Room with Balcony
30 m² · Up to 2 guests
Superior Lake View Room with Terrace
30 m² · Up to 2 guests
Deluxe Lake View Room
36 m² · Up to 2 guests
Deluxe Lake View Room with Balcony
37 m² · Up to 2 guests
Mandarin Room
50 m² · Up to 3 guests
Lake View Junior Suite
47 m² · Up to 3 guests
Mandarin Oriental Palace, Luzern reviews
Most mentioned in reviews: Location, Room, Breakfast, View, Dinner, Pool, Restaurant, Noise, Spa, Bed, Quiet, Bar.
“Amazing”
LikedStaff is great. Location is great. Facilities are great. Restaurants are great. Room is great. This is an amazing hotel and stands way above other 5 star hotels!
“Most luxurious hotel we have stayed anywhere in Europe with excellent service and comfort.”
LikedOur check-in process was amazing and the Deluxe lake view room with balcony was upgraded to Junior suite which was very nice. The view and location of the hotel and room was extraordinary and one did not feel the need to leave the room. Breakfast was also very elaborate considering Europe.
DislikedCannot think of anything
“One of my best stays ever.”
LikedThis hotel exceeded my expectations. The location was perfect. The room was perfect. Facilities were perfect. Staff was amazing. Definitely would visit again.
“Wonderful hotel on the lake shore”
LikedThe personnel is fantastic, perfect renovation in the spirit of the original building, great view over the lake
DislikedRooms a bit small, material used in the bathrooms a bit cheap.
“Excellent - best hotel stay!”
LikedBooked standard room with no lake view and the room was huge! Clean and great amenities. Staff were great - extremely polite and engaging - service was excellent! Best hotel stay!
DislikedNil
“Amazing stay at a fabulous hotel!”
LikedBeautiful hotel. Everything was amazing!
LikedWe were in Switzerland for 14 days and stayed in 4 five star hotels. Mandarin gave us the best experience among those. Certainly recommend.
Reviews from verified guests.
Mandarin Oriental Palace, Luzern location in Lucerne
Haldenstrasse 10, Lucerne
- Château Gütsch1.2 mi · 39 min walk
- Bürgenstock5 mi · 2 hr 33 min walk
Mandarin Oriental Palace, Luzern: frequently asked questions
What are the check-in and check-out times at Mandarin Oriental Palace, Luzern?
Check-in at Mandarin Oriental Palace, Luzern is from 15:00, and check-out is until 12:00.
How much does it cost to stay at Mandarin Oriental Palace, Luzern?
The prices at Mandarin Oriental Palace, Luzern may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
How far is Mandarin Oriental Palace, Luzern from the center of Lucerne?
Mandarin Oriental Palace, Luzern is 2,600 ft from the center of Lucerne.
