LikedI had an amazing stay at the Ritz. The staff were incredibly helpful,welcoming,and attentive throughout my stay.. I really appreciated the kindness and flexibility .Great experience overall,and I would definitely stay here again.
★★★★★ · Abu Dhabi
The Ritz-Carlton Abu Dhabi, Grand Canal
Khor Al Maqta'a, Abu Dhabi, United Arab Emirates · #3 of 13 by guest score in Abu Dhabi
9.3Wonderful3,026 reviews
From $382a night · lowest rate found Oct 2026
Check availability
The Ritz-Carlton Abu Dhabi, Grand Canal guest ratings
Guest category scores, compared with the average across the 13 Abu Dhabi hotels on this site.
| Rating category | The Ritz | Abu Dhabi average | Difference |
|---|---|---|---|
| Staff | 9.6 | 9.4 | +0.2 |
| Facilities | 9.3 | 9.3 | 0 |
| Cleanliness | 9.5 | 9.4 | +0.1 |
| Comfort | 9.6 | 9.5 | +0.1 |
| Value for money | 9.1 | 8.8 | +0.3 |
| Location | 9.4 | 9.4 | 0 |
| Free WiFi | 9.1 | 9.2 | -0.1 |
The Ritz-Carlton Abu Dhabi, Grand Canal reviews
LikedThe staff are what made me come back again and I will definitely keep coming back! They are unbelievably kind, warm, and genuinely welcoming. Their hospitality is truly exceptional and made my stay feel so special. Sending greetings to everyone, especially Salman, Ibraheem & Ira.
LikedEverything it’s so nice and very beautiful, all the staff were so nice and very polite. Especially Mary from the reception who assisted us she was so nice, friendly and very energetic I love the vibes
LikedOutstanding hotel experience Staff members perfomance was above of my expectations
LikedThe calmness, cleanliness, friendly staff and helpful in all details, the views. I liked the breakfast place & options so much! Including the wide space
“Thank you for all staff in the hotel and come back again”
LikedEverything from parking to reception, welcomeing coffee and trolley man all of them were perfect
DislikedI like everything
“We enjoyed it, it was comfortable.”
LikedWe liked the service and staff more than anything, everyone was so friendly and welcoming and was very willing to help all the time
“A wonderful and comfortable stay. I would definitely come back again.”
LikedThe staff were incredibly attentive and made us feel very well taken care of throughout our stay. Everything was beautifully organized, the service was excellent, and the hospitality was wonderful. All of this made our stay very enjoyable and made us truly happy.
DislikedEverything was great, but the room was a little warm and the air conditioning could have been cooler.
Reviews from verified guests.
