“Great location with friendly staff and local feel!”
LikedWonderful location. Staff was friendly and went out of their way to offer suggestions. It had a local feel
★★★★ · Upper Town, Bath
Queen Square, Bath, BA1 2HH, United Kingdom · #5 of 10 by guest score in Bath





Guest category scores, compared with the average across the 10 Bath hotels on this site.
| Rating category | Francis Hotel Bath | Bath average | Difference |
|---|---|---|---|
| Location | 9.9 | 9.5 | +0.4 |
| Cleanliness | 9.6 | 9.5 | +0.1 |
| Value for money | 8.7 | 8.5 | +0.2 |
| Facilities | 9.2 | 9.3 | -0.1 |
| Comfort | 9.7 | 9.5 | +0.2 |
| Staff | 9.5 | 9.4 | +0.1 |
| Free WiFi | 9.2 | 8.8 | +0.4 |
LikedWonderful location. Staff was friendly and went out of their way to offer suggestions. It had a local feel
LikedLovely decor, plush towels. Location is the best. We liked the thermal couples spa.
LikedUp-to-Date facility with spacious rooms. Modern aesthetic blended with classical styling makes this a comfortable hotel to spend several days.
DislikedThe only hold back might be the noise from the square. There wast a lot of sound proofing it seems and noise from the road and people on the sidewalks was pretty audible in the room
LikedOur service was excellent, from check in to restaurant service. The room was absolutely beautiful. Every comfort imaginable.
LikedPerfect hotel - its been recently refurbished so everything was new and the spa facilities were excellent. Great customer service too - i left my shorts at the hotel and they re-imbursed me for a new pair!
LikedGreat location, bed was comfortable. Loved the air conditioning!
LikedVery comfortable, well appointed rooms that have recently been updated. Very comfy beds! Yummy breakfasts… very helpful staff… overall great value… quiet… great location… 10 minutes walk from almost everything in Bath!
LikedLocation. Cleanliness. Condition. Staff interaction.
Reviews from verified guests.