“Incredible”
LikedThis place is just magnificent. What a beautiful stay I had!!!
DislikedNothing. Everything was top-notch!!!
★★★★★ · River North, Chicago
108 East Superior, River North, Chicago, IL 60611, United States · #3 of 12 by guest score in Chicago





Guest category scores, compared with the average across the 12 Chicago hotels on this site.
| Rating category | The Peninsula Chicago | Chicago average | Difference |
|---|---|---|---|
| Cleanliness | 9.6 | 9.4 | +0.2 |
| Comfort | 9.7 | 9.4 | +0.3 |
| Facilities | 9.5 | 9.1 | +0.4 |
| Location | 9.6 | 9.6 | 0 |
| Staff | 9.5 | 9.2 | +0.3 |
| Value for money | 8.5 | 8.2 | +0.3 |
| Free WiFi | 9 | 9.1 | -0.1 |
LikedThis place is just magnificent. What a beautiful stay I had!!!
DislikedNothing. Everything was top-notch!!!
LikedGreat location , excellent Spa ,staff extremely helpful.
Likedeverything was amazing, the only small negative remarks is the setup time for lobby to bed and back, with 2 elevators to get to the room. so a 97 of 100.
LikedThe Peninsula is a true five-star hotel. The room comfort is excellent, with great attention to detail. The service staff is outstanding. Our suite was spacious and beautifully appointed. Breakfast and the restaurant’s location were both excellent. The pool on the 20th floor is large and offers a magnificent view of the city, with every possible comfort. Among the best five-star hotels I have stayed in. Highly recommended.
DislikedPerhaps it was due to a particularly busy period, but we were surprised to learn that it was necessary to make a reservation in order to have breakfast in the restaurant. It was the first time we experienced the need to reserve a spot for breakfast, despite being hotel guests.
LikedFood was excellent; room service exceptional; everyone was quick and courteous. The only issue was every morning and dinnertime there was a pervasive food smell in the room.
DislikedThe food smell in the room.
LikedAwesome upscale vibe! Staff was extremely accommodating Room immaculate
DislikedThe lobby restaurant food was not as good as we thought for the expense
LikedThe service was impeccable! I loved our stay and would highly recommend to splurge if possible. It was beautifully decorated for Christmas time and our views from our room were stunning!
LikedEverything was above expectations. There was ample staff to take care of everyone’s needs or requests. A delight to be there.
Reviews from verified guests.