Waldorf Astoria Chicago

LikedDining in options were great, service was unmatched

DislikedI asked for alcohol to be removed from the room, but it never was

LikedI loved how i came there and everyone was so welcoming and wanted to bring my bags up for me i even left my phone and charger in the car and they were going to bring it up to my room. Room service brought me two separate orders because i ordered the wrong thing and sat the plate down right in front of me. I was on the 25th floor and had the best view ever. 10/10

DislikedI have nothing bad to say about the property. If anything the driveway was a little hard to find if ur not Chicago born and raised

LikedThe staff was very friendly and helpful. The cleanliness of the hotel, the fact that you offer a car wash service.

DislikedI had to wait about 45 mins to a hour, for my room to be ready. Even though i had a scheduled check in time.

LikedThe Waldorf has exceptional service, great location and and a phenomenally beautiful esthetic.

DislikedCommunication was a bit off with my luggage drop Off.

LikedThe speakeasy was great pricy but awesome - Bernards 10/10! Cleanliness, loved the fireplace in the room! Complimentary hot chocolate and apple cider was an extra bonus as well after a freezing day!

DislikedServer at the bar on Sunday was very unfriendly. I only gave a 10% tip as a result.

LikedAll the staff were extremely nice and helpful! Usually, there's one person who has an attitude but not at the Waldorf. We were treated like royalty by everyone. It was definitely a pleasant experience. We can't wait to come back!

DislikedDon't change a thing. Everything was perfect!

LikedFrom the moment we pulled up to door until we checked out we were absolutely spoiled. The restaurant was amazing.

LikedThe concierge service and the staff overall were absolutely incredible! Sheryl and the entire staff went above and beyond to make certain that we felt beyond cared for!