“Comfy & Clean”
LikedThe location is very good! The hotel’s atmosphere is elevated and clean.
DislikedNo laundry room for guests to utilize.
★★★★ · Uptown Dallas, Dallas
2950 Cityplace West Blvd, Uptown Dallas, Dallas, TX 75204, United States · #10 of 10 by guest score in Dallas





Guest category scores, compared with the average across the 10 Dallas hotels on this site.
| Rating category | Canopy By Hilton Dallas Uptown | Dallas average | Difference |
|---|---|---|---|
| Staff | 8.7 | 9.3 | -0.6 |
| Facilities | 8.8 | 9.3 | -0.5 |
| Cleanliness | 9.3 | 9.5 | -0.2 |
| Comfort | 9.4 | 9.5 | -0.1 |
| Value for money | 8.1 | 8.6 | -0.5 |
| Location | 9.4 | 9.5 | -0.1 |
| Free WiFi | 9.2 | 9.3 | -0.1 |
LikedThe location is very good! The hotel’s atmosphere is elevated and clean.
DislikedNo laundry room for guests to utilize.
LikedThe beds, the decor and modern look, the rooftop bar was such a vibe!! We had a room with the terrace, which gave us a great view. And the staff was great
DislikedThe master light switch controlled all the lights in the room, so we didn’t know how to turn on the light for the bathroom in the middle of the night without turning all the lights on
LikedModern contemporary hotel that was really beautiful. Our room was wonderful and we especially liked being able to close the door in between the large bathroom/entry to the bedroom since one of us had to get up early. Lots of space to get ready.
DislikedThe parking situation isn’t great unless you want to do valet parking. You can park on the street, but there are restaurants and workout facilities that are busy with their own patrons. Beautiful safe area though…
LikedFront desk was great. The valet guy, I believe his name was Stacy, was exceptionally friendly and just a really great guy. The breakfast was good. And I loved the shower! Great water pressure! Loved sitting out on the terrace. Enjoyed being out there at night overlooking the city.
DislikedThe bathroom didn’t have an exhaust fan. The bathroom got too steamy and warm and I didn’t even have the water real hot. Sweated while I applying lotion afterwards. Also, an outdoor pool would have been nice.
LikedStacey is the first staff member to welcome you as you enter and you can’t miss him. He is truly a gem and a blessing when you have the chance to interact with him. He is who I never forget when I stay at the Canopy.
LikedLocation was fantastic. Pleasant neighborhood with shops and great restaurants.
DislikedIt doesn't seem that the scent was on around the hotel and room this time. This was my third stay.
LikedI want to say a special thanks to the doorman/valet, Stacey. He was such a welcoming and kind individual. Really made a great impression to begin our stay! All the staff was great, The room was excellent and clean. That view from the rooftop lounge was amazing! Next time I stay in Dallas, it will be here.
LikedThe location as well as the facility was really nice. Also, the valet driver is amazing! He was so friendly, he was great to interact with.
Reviews from verified guests.