“Every staff member was polite, accommodating, and kind.”
LikedEverything. Beautiful building and surroundings. Impeccably maintained
★★★★★ · Waikoloa
Fairmont Orchid
1 North Kaniku Drive, Waikoloa, HI 96743, United States · #9 of 17 by guest score in Hawaii
9.1Wonderful115 reviews
From $974a night · lowest rate found Oct 2026
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Fairmont Orchid, Hawaii guest ratings
Guest category scores, compared with the average across the 17 Hawaii hotels on this site.
| Rating category | Fairmont Orchid | Hawaii average | Difference |
|---|---|---|---|
| Cleanliness | 9.4 | 9.6 | -0.2 |
| Comfort | 9.3 | 9.5 | -0.2 |
| Facilities | 9.4 | 9.4 | 0 |
| Location | 9.5 | 9.5 | 0 |
| Staff | 9.3 | 9.3 | 0 |
| Value for money | 8.2 | 8 | +0.2 |
| Free WiFi | 7.5 | 7.8 | -0.3 |
Fairmont Orchid, Hawaii reviews
“Beautiful place - I was finally able to just relax and check out.”
LikedBeautiful location, excellent staff, and quiet places to write. Everything I was looking for.
DislikedBreakfast buffet was underwhelming. The food was prepared well, but options were limited and nothing really stood out.
“Warm hospitality, excellent service, luxurious quality resort for the given price; strongly recommended !”
LikedMy husband and I love how open the resort is, like you can watch the sunset from the lobby lounge every day. The resort workers are always happy to help if anything. For all the premium products/services (Le Labo, spa, in-room dining, etc.), they are quite pleasant. We look forward to visiting the same resort in the future again!
“The upgrade was amazing!”
LikedSwimming pool, private beach, 2 outside bars, tiki torches
“The best resort ever!”
LikedThis was the best resort I’ve ever stayed at!! The staff was so accommodating and friendly! Any ask they were able to handle! The facility was clean and overall just beautiful!! If I ever come back to Kona I would stay here again. I have 0 complaints!!
“Great family resort perfect location and sunset spots.”
LikedLove the layout of the property. Showers were great.
DislikedThe beds were old and mattress hard. Pillows could have been softer. Only one breakfast place. Would not recommend the photography center.
“Golf trip”
LikedGolf trip, perfect location, great hospitality and good food.
DislikedNo complaints
“Paradise.”
LikedWe loved everything about this property. And we can’t wait to come back.
Reviews from verified guests.
