★★★★★ · Downtown Houston, Houston
1300 Lamar Street, Downtown Houston, Houston, TX 77010, United States · #5 of 9 by guest score in Houston
Guest category scores, compared with the average across the 9 Houston hotels on this site.
| Rating category | Four Seasons Hotel Houston | Houston average | Difference |
|---|---|---|---|
| Staff | 9.2 | 9.3 | -0.1 |
| Facilities | 9.3 | 9.3 | 0 |
| Cleanliness | 9.4 | 9.4 | 0 |
| Comfort | 9.3 | 9.5 | -0.2 |
| Value for money | 8 | 8.5 | -0.5 |
| Location | 8.6 | 9.2 | -0.6 |
| Free WiFi | 10 | 8.6 | +1.4 |
LikedView from floor, water pressure, cleanliness, Service, staff friendliness and helpfulness, food/drinks, gym, proximity to convention center
DislikedHad a corner room but wish the drapes were power open/close. The bed had a depression on one side and pillows were not as comfy as I was expecting.
LikedBreakfast team was on point and belldesk stood out in efficiency and friendliness
DislikedRoom cleanliness as hair was on the floor upon check in which was not reported, bed was also poorly made. Robes in poor condition. Visible and so did not use.
LikedLet us check in extremely early. Personalized our trip with gift.
DislikedThe room was huge but the bathroom was not.
LikedIt was great. I’m just worried because I payed the hotel directly to them and I was Booking is also charging me for the hotel. Could you help me to fix this double cost? Thank you so much.
LikedLa ubicación del hotel es muy buena, la comida también y el ambiente excelente.
DislikedTodo me gustó
LikedHabitación muy cómoda. Bueno en desayuno y buena ubicación. Personal muy atento. El bar del lobby también muy agradable y buena comida
DislikedCreo que las habitaciones deberían de incluir amenities y slippers.
LikedEl hotel es muy bonito, las habitaciones muy comodas y el servicio impecable.
DislikedEstá un poco lejos de todo
Reviews from verified guests.
