★★★★ · Jackson
175 North Jackson Street, Jackson, WY 83001, United States · #1 of 6 by guest score in Jackson Hole
Guest category scores, compared with the average across the 6 Jackson Hole hotels on this site.
| Rating category | The Rusty Parrot Lodge and Spa | Jackson Hole average | Difference |
|---|---|---|---|
| Location | 9.6 | 9.6 | 0 |
| Cleanliness | 9.9 | 9.6 | +0.3 |
| Value for money | 9.4 | 8.7 | +0.7 |
| Facilities | 9.7 | 9.5 | +0.2 |
| Comfort | 9.9 | 9.7 | +0.2 |
| Staff | 9.9 | 9.6 | +0.3 |
| Free WiFi | 9.2 | 8.7 | +0.5 |
LikedWe loved every single thing here: staff, accommodations, setting, convenience to restaurants and shops, the hot tub, the complimentary coffee bar, the complimentary water, the robes, the slippers, the bed and bedding… everything.
LikedGreat hotel with friendly and professional staff. The hotel has a restaurant, spa, hot tub, fire pit, bicycles, and two decks. The room was spacious and very clean, with fresh and cozy linens. We especially enjoyed having access to tea and coffee in the lounge area. I stayed with my 10-year-old daughter, and we felt safe and well cared for. We were a short walk away from the town square. We even walked to Snow King Mountain from the hotel. We thoroughly enjoyed staying at The Rusty Parrot Lodge and Spa. Highly recommend.
DislikedNothing. No complaints.
LikedThe entire place exceeded my expectation! Everything, and I do mean everything, was excellent. The service was unbelievable. It's a perfect blend of tech and old west....open a closet door and the light automatically comes on, there are lights that can be set to come on underneath the tv console so you can see during the night. It's just amazing. The rooms are spotless. Coffee stations on every floor and are refilled right away or they will get it for you if something is out. Fresh cookies every afternoon The front desk staff all greet you by name when they see you or you call in after you are there. Everything is so well thought out. The wildlife viewing deck on the top has a telescope and they will loan you binoculars if you'd like. They just go above and beyond.
LikedFantastic experience, the staff is best in class and the location is perfect to walk and explore Jackson.
LikedOutstanding service and staff. Professional, friendly, courteous, perfect for a boutique hotel. The room was extremely comfortable. There were many small touches that made it feel 'special'. The location was great - quiet, away from the noisy part of the town. The restaurant was fabulous. It's an intimate setting with unique and delicious menu options. Our server, Chris, was one of the best servers we've ever had. He elevated the experience from a great dinner, to an extraordinary evening event. Bravo!
DislikedActually, nothing. We would love to have stayed here for our entire stay!
LikedThe service the hotel the staff were very friendly and recommended the best for us to see as well as the top notch restaurant that is a must
DislikedThat we didn't have more time because everything was perfect
LikedEverything the bed was incredible, the fireplace in the room was so peaceful. The property as a hole was amazing. The wild sage restaurant was 10/10
DislikedThere wasn’t anything we didn’t like
LikedThe location was unbeatable - 5 min walk into the main town but on a quiet street. The staff went above and beyond to make our stay enjoyable and were the true stars of the resort. The resort was exceptionally decorated, beds comfortable, amenities perfect. When we come back to Jackson Hole we will always stay here!
Reviews from verified guests.
