★★★★★ · French Quarter (Vieux Carré), New Orleans
921 Canal Street, French Quarter (Vieux Carré), New Orleans, LA 70112, United States · #9 of 10 by guest score in New Orleans
Guest category scores, compared with the average across the 10 New Orleans hotels on this site.
| Rating category | The Ritz | New Orleans average | Difference |
|---|---|---|---|
| Location | 9.6 | 9.5 | +0.1 |
| Cleanliness | 9.3 | 9.5 | -0.2 |
| Value for money | 8.3 | 8.7 | -0.4 |
| Facilities | 9 | 9.3 | -0.3 |
| Comfort | 9.4 | 9.5 | -0.1 |
| Staff | 9 | 9.4 | -0.4 |
LikedThe whole hotel was beautiful with paintings, plenty of different areas to sit and relax, furniture in main reception were in keeping with the later century the courtyard was wonderful for coffee and relax. bedrooms were modern with french influence
LikedThe location was excellent. Very central and all the main areas were walking distance.
DislikedCarpets were old and rooms seemed dated for a ritz property
LikedLoved everything Check in staff 100/10 Beds super comfy. I slept like a baby. I received a mini box of very decadent chocolates too for my birthday which was a lovely touch
DislikedI travel a lot and stay in great hotels worldwide. I refuse to pay for wifi. It should've been complimentary. I used my Hotspot for my devices
LikedGood breakfast but a bit expensive. And eggs available only by waiting on a long line for custom omelettes
LikedThe personnel were very accommodating, and the larger room size was appreciated as well as the modern bathrooms, and great location in the center of activity.
LikedThe staff and concierge were very courteous and helpful. The small gift and the birthday cake Mr Kumar and team gave us was heart warming. The restaurant and parade suggestions by concierge team were spot on.
DislikedMore jazz and dance evenings!!
LikedPerfect central location! You can easily walk anywhere from this hotel. The hospitality is amazing and the staff is exceptional!
DislikedNot much to complain about!
LikedThe club room was excellent .you could get food and drinks all day and night.jeremy Davenport singing dec24 was wonderful
DislikedThe cleaners messed up three outfits..they messed up buttons and ruined a dress. they fixed buttons, not dress.
Reviews from verified guests.
