“The best I ever had”
LikedThis property is exceptionally nice not to mention the staff they’re great
DislikedThey didn’t leave a box of tissues
★★★★★ · Manhattan, New York
Baccarat Hotel and Residences New York
28 West 53rd Street, New York, NY 10019, United States · #5 of 36 by guest score in New York
9.3Wonderful248 reviews
From $1,790a night · lowest rate found Oct 2026
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Baccarat Hotel & Residences New York guest ratings
Guest category scores, compared with the average across the 36 New York hotels on this site.
| Rating category | Baccarat Hotel and Residences New York | New York average | Difference |
|---|---|---|---|
| Cleanliness | 9.5 | 9.2 | +0.3 |
| Comfort | 9.6 | 9.3 | +0.3 |
| Facilities | 9.3 | 8.9 | +0.4 |
| Location | 9.8 | 9.4 | +0.4 |
| Staff | 9.2 | 9.1 | +0.1 |
| Value for money | 8.3 | 7.9 | +0.4 |
| Free WiFi | 9.5 | 8.9 | +0.6 |
Baccarat Hotel & Residences New York reviews
LikedVery elegant, and effortlessly luxurious. It delivers that true New York glamour, but for what made my stay impeccable was service. Their whole staff team is amazing! Attentive, discreet, and always one step ahead, making everything feel perfectly taken care of. Can’t wait to be back!
“Cant wait to visit again!”
LikedThe staff was fantastic and seemed genuinely happy to be working there. They were kind and welcoming. The door man was wonderful.
LikedThe rooms were spacious and luxurious. Staff was amazing. Little gifts of snacks were a treat, and breakfast was spot on.
“Fairytale Stay”
LikedExtraordinary service!! Everyone was so friendly. They celebrated my birthday and were so sweet and happy
“Overall my daughter had an EXCELLENT experience and birthday celebration at the hotel”
LikedEverything was wonderful, the staff, the food and the pool all exceptional.
DislikedThere was a parade that day, I wish the hotel made it their business to find out what’s happening in the area and give guests an update so they can be prepared. It took us hours to get to the hotel.
“True 5 star experience.”
LikedBeautiful design, friendly staff and great location.
DislikedIt’s perfect nothing to dislike
LikedThe staff - from the doormen to the concierge 💙💙💙 they are what makes this place so special
Reviews from verified guests.
