“Excellent stay, would definitely stay here again.”
LikedEverything! Clean rooms, big rooms, excellent service.
DislikedNot much - double espressos at the bar were quite pricey (2 for $50) , however perhaps expected at a nice hotel.
★★★★★ · New York Central Park, New York
The Plaza, A Fairmont Hotel
768 5th Avenue, New York, NY 10019, United States · #27 of 36 by guest score in New York
8.6Excellent505 reviews
From $1,816a night · lowest rate found Oct 2026
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The Plaza guest ratings
Guest category scores, compared with the average across the 36 New York hotels on this site.
| Rating category | The Plaza | New York average | Difference |
|---|---|---|---|
| Location | 9.8 | 9.4 | +0.4 |
| Cleanliness | 9.1 | 9.2 | -0.1 |
| Value for money | 7.6 | 7.9 | -0.3 |
| Facilities | 8.7 | 8.9 | -0.2 |
| Comfort | 9.4 | 9.3 | +0.1 |
| Staff | 8.7 | 9.1 | -0.4 |
| Free WiFi | 8.6 | 8.9 | -0.3 |
The Plaza reviews
“Perfect NYC Luxury”
LikedThe Plaza is the perfect NYC getaway hotel. It’s historic and luxury at its finest.
“You feel like Royalty when you stay at “The Plaza””
LikedLocation The clean rooms and facilities I only stay at The Plaza Hotel, for the past 4 years, whenever I go to New York . I’ve stayed there more than 14 times and I will ONLY Stay at “The Plaza Hotel” whenever I travel to New York
DislikedNothing to Mention
“A must while in New York”
LikedI have wanted to stay at the renowned PLAZA HOTEL since forever and I was able to celebrate my birthday there The property is exquisite the accommodations nothing short of spectacular! They made my birthday incredibly special leaving a beautifully made cake and birthday bear with the signature plaza robe, balloons and a personalized card. So incredibly thoughtful and kind. We stayed 2 nights. The rooms are just gorgeous The palms court restaurant and champagne bar restaurant were divine! Wide range of champagne and cocktails and delicious food. This is one of the most sought after stays and it speaks for itself as to why it keeps its reputation Absolutely a girls dream come true!
DislikedNothing it was spectacular
LikedEverything was amazing! The service was exceptional.
LikedService, quality, staff—everything was absolutely 100/10. Never had a more pleasant and warm stay.
“Perfect in every way.”
LikedThe entire staff from doorman to check out were top drawer. I had to cut my visit shorter than originally planned. Special thanks to the Concierges Ryan and Juliet who cancelled my original plans as I had become ill in Vienna. I also need to compliment bellman Ted and room service who sent delicious food to my room. Ryan provided me with a chauffeur from JFK to the city and back again to my final destination San Francisco and Juliet arranged for a wheel chair to my room for 4am with an early check out. D. Thompson San Francisco.
DislikedNo complaints.
““Nothing unimportant happens at The Plaza.” So very true.”
LikedFabulous hotel ! So beautiful and the attention to detail is outstanding. Staff so very helpful.
DislikedNothing - wonderful experience
Reviews from verified guests.
