Mandarin Oriental, New York

LikedGreat location, easy access to the subway system to explore all over. Great staff and hospitality. Got stuck there during a snowstorm and the staff was very helpful and friendly. Would stay here again.

LikedIt’s next to subway, Central Park, time square ant lots of good places around.

LikedThe hotel is beautiful and the staff was amazing. Location couldn't be better. Definitely will go back.

DislikedThere was nothing to dislike

LikedExcellent staff. Great service. Very courteous. Food is good. Spa is wonderful.

DislikedWait for elevator. Two different set of elevators to take.

LikedAttention to detail and response time. We requested a kettle, not supplied in room and received it in double quick time. The quality of the food and presentation was brilliant. loved the cookies and milk.

DislikedDenise in In-Room dining was rude and abrupt but Marisa and the rest of the staff were pleasant and very helpful.

LikedIncredible property, amazing staff, gorgeous views, great food, fast service, genuinely 10/10

LikedAmazing staff, Michael at the front desk made us feel welcome during check in. A really spacious room with great view.

LikedYou truly have an outstanding concierge team. The service was absolutely first-class both before and throughout our stay — professional, attentive and seamlessly executed. Everyone was kind, courteous and always available whenever we needed assistance. I would like to extend a special thank you to Colleen, Germán and Michael for their exceptional dedication, attention to detail and unwavering support in every situation.”