★★★★★ · Rittenhouse Row, Philadelphia
Ten Avenue of the Arts, Philadelphia, PA 19102, United States · #7 of 7 by guest score in Philadelphia
Guest category scores, compared with the average across the 7 Philadelphia hotels on this site.
| Rating category | The Ritz | Philadelphia average | Difference |
|---|---|---|---|
| Staff | 8.6 | 9.1 | -0.5 |
| Facilities | 8.1 | 9 | -0.9 |
| Cleanliness | 8.7 | 9.2 | -0.5 |
| Comfort | 8.8 | 9.3 | -0.5 |
| Value for money | 7.4 | 8.3 | -0.9 |
| Location | 9.3 | 9.4 | -0.1 |
LikedIt's located in an old Bank Building. I had never been there before, it's a very open reception, lobby, bar, and restaurant. But the food was absolutely amazing!!
DislikedThere wasn't anything that I didn't like!
LikedBeautiful property. Our flight was canceled and the staff was so helpful to get us toiletries and make our stay special!
LikedThe safe in the room di dnot work. Two calls to concierge went unanswered in time. Eventually the safe was fixed but left locked so we could not put our items into it.
LikedGreat room, bed and linens where top, bathroom was super good!
DislikedService at the breakfast was slow, few waiters distracted on something else (phones?)
LikedThis is a gorgeous property with top notch staff. I loved everything about it. The breakfast was so delicious. The location is close to everything and safe.
LikedGreat location. Wonderful building and bar. A real old fashion super USA city centre hotel.
DislikedAfter being in the south service not the same. WiFi was annoying as they made you go through the Marriott Bonvoy login.
LikedLoved the location and food and drinks in the lobby bar would great
DislikedThe dressing gowns were old.
LikedEl inmueble , el desayuno es muy bueno y la ubicación excelente
DislikedQue la habitación . Olía un poco mal, como en errado creo que era por la alfombra
Reviews from verified guests.
