“A very clean and neat hotel”
Likedit was a very nice and clean and comfortable hotel with spacious rooms, the bed and pillows were very comfortable.
Dislikedthe lift was always a challenge and took quite a bit of time to arrive.
★★★★★ · Union Square, San Francisco
Hotel Nikko San Francisco
222 Mason Street, Union Square, San Francisco, CA 94102, United States · #7 of 9 by guest score in San Francisco
8.7Excellent3,489 reviews
From $225a night · lowest rate found Oct 2026
Check availability
Hotel Nikko San Francisco guest ratings
Guest category scores, compared with the average across the 9 San Francisco hotels on this site.
| Rating category | Hotel Nikko San Francisco | San Francisco average | Difference |
|---|---|---|---|
| Location | 9 | 9.2 | -0.2 |
| Cleanliness | 9.2 | 9.3 | -0.1 |
| Value for money | 8.4 | 8.2 | +0.2 |
| Facilities | 9 | 9 | 0 |
| Comfort | 9.2 | 9.4 | -0.2 |
| Staff | 9.1 | 9.2 | -0.1 |
Hotel Nikko San Francisco reviews
LikedThe Hotel is nice and clean. The staff are very helpful. Highly recommended:)
DislikedNone at all
LikedExceptional cleanliness, hospitality, and luxury will have us returning soon. Refined details, brand new gym, and a hot tub (very rare!), made our stay a 10/10. The pillow menu and fully stocked mini bar were the icing on the cake.
“Lovely, caring hotel in a great SF location.”
LikedThe room--and especially the beds--were extremely comfortable.
DislikedWe had a few bobbles, but, to the hotel's credit, they did their best to correct them ASAP.
“Gorgeous property in a very convenient location”
LikedI was given a spacious, gorgeous room on the 12th floor, with a nice view of the city. Big bathroom. The pool is big enough for actual swimming, and set in a very bright solarium. The room includes $25 at the lounge, daily, which is enough for a drink or a slice of cake (I brought it to the room and had it for breakfast)
DislikedThe only breakfast option is a 57$ buffet, but there are plenty of places around the hotel.
“I will be staying at the hotel Niko very soon”
LikedLove the whole setup at the hotel everything was right there than I needed in my daily routine
DislikedLove the contemporary style
LikedThe location was great. Parked across the street in a secure spot. I used the spothero app. for a great savings. The gym is A-1. Sauna steam Jacuzzi pool dog run. This hotel checked all the boxes.
DislikedPool hours could be longer.
“Great location and a pleasant stay”
LikedA luxurious hotel near Union squire, with spacious suites and beautifully décor. We stayed in a city-view suite on a high floor. The room was extremely large, cozy, and well-maintained. The pool area was very nice. The reception staff were very polite and helpful. The breakfast was delightful, with a wide variety of choices, including fresh vegetables, fruits, and Japanese dishes.
DislikedAt the weekend its felt a little crowded, although this was understandable during the summer vacation season. The on-site parking was also quite expensive, but cheaper options was presented.
Reviews from verified guests.
