★★★★★ · North Scottsdale, Scottsdale
7575 East Princess Drive, Scottsdale, AZ 85255, United States
Guest category scores, compared with the average across the 10 Scottsdale hotels on this site.
| Rating category | Fairmont Scottsdale Princess | Scottsdale average | Difference |
|---|---|---|---|
| Cleanliness | 9.6 | 9.5 | +0.1 |
| Comfort | 9.5 | 9.4 | +0.1 |
| Facilities | 9.3 | 9.3 | 0 |
| Location | 9.5 | 9.4 | +0.1 |
| Staff | 9.6 | 9.5 | +0.1 |
| Value for money | 8.5 | 8.6 | -0.1 |
107 m² · 1 king bed, 1 sofa bed
79 m² · 1 king bed, 1 sofa bed
79 m² · 1 king bed, 1 sofa bed
79 m² · 1 sofa bed, 2 queen beds
56 m² · 1 king bed, 1 sofa bed
56 m² · 1 sofa bed, 2 queen beds
56 m² · 1 king bed, 1 sofa bed
65 m² · 1 king bed, 1 sofa bed
65 m² · 1 sofa bed, 2 queen beds
49 m² · 1 king bed
49 m² · 2 queen beds
49 m² · 2 queen beds
49 m² · 2 queen beds
49 m² · 1 king bed
49 m² · 1 king bed, 1 sofa bed
49 m² · 2 queen beds
49 m² · 2 queen beds
48 m² · 1 king bed, 1 sofa bed
48 m² · 2 queen beds
LikedEverything. It is always a wow and every annual event is a MUST enjoy. We went for July 4th and were floored by the hospitality and special staff experiences everywhere we went over a three day period. This is the best experience in the valley.
LikedProperty is well equipped with everything you could possibly need. The sheer size of the property is impressive with all the amenities you could ever want. You don’t need to leave the property at all to enjoy yourself because there are so many fun things to do on site.
DislikedIt took too long to get a hold of the spa. I called several times and was unable to get someone on the phone.
LikedGreat staff, great rooms and great food 10 for 10.
LikedIt’s great for families…love the beach pool and Toro for dinner!
LikedThe property is wonderful with many pool areas to lounge in.
DislikedOur view was meh. Can't win them all.
LikedThe facilities were topnotch. The food was very good.ALL of the staff was frie day and helpful. The regular room rate would have been a major hit to our pockets. Thanks to you, Bookings, we thoroughly enjoyed our stay at a more reasonable rate.
DislikedI was there for a few days attending a conference. The wait times at the restaurants once our sessions were over, was a bit long.I think they should have employed more wait and/or cooking staff during those periods.
LikedThe breakfast was good, and the dinner there was also very good. The staff was very courteous and helpful, and our Cleaning Service for our room was outstanding.
DislikedWe have stayed in Fairmont Hotels in other places, i.e. San Franciso, and we have always had an excellent experience. I felt this property seemed a "little tired" and could use some sprucing up. Considering the expensive nightly cost of the hotel, and the expensive cost of every dinner and also the spa - where I paid $300.00 for a Facial - I would expect everything to be excellent. As an example, we had a first floor room in I Building, and the sliding wooden door would not open all the way. We called the second day of our 4-day stay there to have it fixed, yet it was not fixed and we did not get another contact from your Facilities Team. It wasn't a major thing because we didn't stay in the room that much, but I would expect more from a 5-star Fairmont Hotel. Overall, we had a good time, but again for the price, we expected a little more. I would have to think about staying in this hotel again, and would first try some other 5-star hotels in the area.
LikedIt is a beautiful property. The landscaping, the pools. The restaurants are top-notch. We stayed in one of the Casitas and they were really very nice.
Reviews from verified guests.
