The Hay - Adams

LikedThey anticipated my needs. As an example, there is no ice bucket in the room at check in but I brought drinks for later in the night. When I arrived back at the room in the evening, a bucket of ice was waiting for me even though I hadn't asked for one.

DislikedThey got rid of their delicious chocolate cheese cake! I was broken hearted because it was fantastic. I also wish Off the Record had colder AC.

LikedTheir service was great! I expected that because I had stayed at this hotel, which is way I made a reservation again. Their hospitality was more than I expected! The concierge at the front desk, the handyman who came and fixed the AC issue, the lady who gave another water bottle, everyone, was amazing. I'll definitely stay at this hotel, again.

DislikedI don't have anything that I didn't like. If I have to add something, the window glasses might have been cleaned up more from outside because I expected a good view of the White House side. But it did not a big deal, actually.

LikedWarm atmosphere in the hotel and comfort of the bed. Getting an early check into the room.

DislikedMy room has no view, even though I tried but not provided by the reception.

LikedIt is a most elegant hotel with very experienced, warm, professional staff. From the beautiful interiors to the turndown service to the gem of a bar it exceeded all expectations.

LikedWe had breakfast two days and dinner one evening, All three meals were very good.

LikedThe staff, the room, the ambiance and the location.

LikedThe location was outstanding - like no other in the world. The staff at the hotel was really excellent.

LikedI like everything, especially the staff. They are very friendly, polite, and professional. They know exactly what their guests need.The location is excellent, and the room is comfortable and cozy.