LikedAfter our stay, we asked the hotel staff if we could leave our bags in their care for later collection. When we arrived home, we noticed around $90 worth of items were missing.
I’d like to sincerely thank the team for taking the matter seriously and thoroughly reviewing the CCTV footage. It was reassuring to see the care and professionalism shown during the follow-up, and I appreciate the time taken to investigate properly. While it appears the items were not taken at the hotel, and I may have misplaced them elsewhere, I’m grateful for the staff’s prompt, transparent, and diligent response.