“The best!!!”
LikedIt was my first time in Vienna, but I felt I was in excellent hands. Staff went above and beyond
★★★★★ · 07. Neubau, Vienna
Burggasse 2, 07. Neubau, 1070 Vienna, Austria · #3 of 14 by guest score in Vienna





Guest category scores, compared with the average across the 14 Vienna hotels on this site.
| Rating category | Hotel Sans Souci | Vienna average | Difference |
|---|---|---|---|
| Cleanliness | 9.8 | 9.6 | +0.2 |
| Comfort | 9.8 | 9.7 | +0.1 |
| Facilities | 9.6 | 9.4 | +0.2 |
| Location | 9.7 | 9.6 | +0.1 |
| Staff | 9.8 | 9.5 | +0.3 |
| Value for money | 9 | 8.8 | +0.2 |
| Free WiFi | 8.6 | 9.1 | -0.5 |
LikedIt was my first time in Vienna, but I felt I was in excellent hands. Staff went above and beyond
LikedThe hotel staff were lovely as was our room. Love the location for a more quiet less hectic area not far from the chaos of town and sites. They provided us with a lovely boxed snack for our very early 4:00 a.m. checkout to the airport.
DislikedHad dinner our last night in their restaurant. I would say it was good but not great. My son ordered the fish but it was a tiny portion.
LikedVery friendly, welcoming and helpful staff throughout the hotel from front desk to room service, porters and cleaning staff. Everyone we spoke to was enthusiastic, polite and engaging. Large, clean rooms that are well maintained. Excellent breakfast.
LikedA perfect location right in the heart of the Museum Quarter. The staff were very friendly and welcoming, and the breakfasts were absolutely fantastic — everything was delicious, both from the buffet and the à la carte menu.
DislikedSome details in the room could have been better thought out . For example, the power outlets were not very conveniently located, and there was nowhere to hang a towel after a shower. However, these were minor issues and did not significantly affect our overall impression of the hotel.
LikedOld world charm with a modern twist Beautiful property; nice size and beautifully appointed room Great Michelin restaurant; dinner and breakfast were exceptional Wonderful staff
LikedThe perfectly appointed rooms, soothing atmosphere, spa, location, and staff are all reasons that I have come back several times to Sans Souci. The Roy Lichtenstein art is a bonus- one of the best collections throughout the hotel I have ever seen!
LikedThe rooms are outstanding. The service is beyond excellent and the whole experience is one of the best I’ve ever experienced. Highly recommended!!
LikedThe location and service were excellent. Breakfast was great too. The staff was always trying to get you whatever you needed or requested. The spa was great too.
Reviews from verified guests.