“The only place I ever consider when staying in Vienna.”
LikedCharming, comfortable, personal home away from home in Vienna.
DislikedVery comfortable and homey with a caring staff and great location.
★★★★ · 07. Neubau, Vienna
Small Luxury Hotel Altstadt Vienna
Kirchengasse 41, 07. Neubau, 1070 Vienna, Austria · #5 of 14 by guest score in Vienna
9.5Exceptional950 reviews
From $429a night · lowest rate found Oct 2026
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Altstadt Vienna guest ratings
Guest category scores, compared with the average across the 14 Vienna hotels on this site.
| Rating category | Small Luxury Hotel Altstadt Vienna | Vienna average | Difference |
|---|---|---|---|
| Staff | 9.8 | 9.5 | +0.3 |
| Facilities | 9.4 | 9.4 | 0 |
| Cleanliness | 9.6 | 9.6 | 0 |
| Comfort | 9.6 | 9.7 | -0.1 |
| Value for money | 8.9 | 8.8 | +0.1 |
| Location | 9.5 | 9.6 | -0.1 |
| Free WiFi | 9.5 | 9.1 | +0.4 |
Altstadt Vienna reviews
LikedWe loved the location and the inside Salon where we were served breakfast, tea and drinks. The staff was very friendly and accommodating. Plus the location was perfect!
DislikedWe didn’t like the scaffolding on the building during our first stay but we’re happy to see it down and the new facade of the building when we returned for a 2nd stay
“Great experience”
LikedThe art, the breakfast, the fitness room and the rooftop deck.
“Great atmosphere in the room, very helpful staff and amazing tea time and breakfast”
LikedThe whole atmosphere and diversity between floors. Amazing breakfast in the library and nice roof terrace for late evening thinking moment
“Highly recommended 💕💕💕”
LikedAll was perfect. Room was a bit tight. Just a touch. Not enough to damage the overall excellence!!!! Stuff super nice and professional.
LikedEverything- the kindness of the staff was exceptional.
“A slight remove from the tourist but easy access to everything”
LikedGreat staff, one of the best hotel breakfasts we’ve ever had, comfortable room, cool location.
DislikedThe common spaces, especially the entry stair well and hallway to our room, were a little worn.
“Home Away from Home in Vienna”
LikedThe staff were welcoming, friendly, and made every guest feel special. Each guest room was unique, giving each stay a slightly different flavor. Last but certainly not least, the breakfasts were phenomenal from the fresh-pressed orange juice to the made to order omelets.
DislikedMy main issue was with the faucet in our room. It was difficult to properly turn off and I even hurt my hand once or twice trying to get the knob in the off position.
Reviews from verified guests.
