LikedThe room size was very good. There was a nice restaurant in the hotel. There were some hiking trails were nearby.
DislikedI would have liked more hiking trails in the area.
★★★★ · Canmore
The Malcolm Hotel
321 Spring Creek Drive, T1W 0K3 Canmore, Canada · #1 of 8 by guest score in Banff
9.2Wonderful551 reviews
From $382a night · lowest rate found Oct 2026
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The Malcolm Hotel guest ratings
Guest category scores, compared with the average across the 8 Banff hotels on this site.
| Rating category | The Malcolm Hotel | Banff average | Difference |
|---|---|---|---|
| Location | 9.7 | 9.3 | +0.4 |
| Cleanliness | 9.5 | 9.4 | +0.1 |
| Value for money | 8.4 | 8.1 | +0.3 |
| Facilities | 9.4 | 9.2 | +0.2 |
| Comfort | 9.7 | 9.4 | +0.3 |
| Staff | 9.4 | 9.3 | +0.1 |
| Free WiFi | 9.1 | 8.9 | +0.2 |
The Malcolm Hotel reviews
“The best view of the Rocky Mountains.”
LikedThe location to town amenities and the view from our room made our stay the best of our Rocky Mountain accommodations. The dining room menu was good and we loved the chowder and sirloin poke.
DislikedThe lounge chair and ottoman were not situated for tv viewing. The dining room had a good menu but the cauliflower appetizer sauce was too sweet and not hot.
“Outstanding Hotel! Beautiful views, great location! Very relaxing & peaceful stay!”
LikedThe Malcolm Hotel is a new, modern, beautiful hotel w/a peaceful atmosphere. Stunning mountain views! The location is amazing! A 5-minute walk to town. There is a pedestrian bridge leading to town directly from the hotel, a nice walk along beautiful trails. They have a lovely, heated pool and hot tub w/mountain views. The room was spacious, clean & new...cozy bed, pillows.... very quiet & peaceful! Free parking & plenty of it. Staff was great! Friendly! HIGHLY recommend!
DislikedWish we could have stayed longer!
“Great hotel!!”
LikedFood was great. Ihor and Daniela was super helpful and gave great information when we asked. Love them both.
DislikedThe beds and the toilet paper was VERY BAD.
“To e Malcolm is truly elegant, has an excellent, attentive staff, and the location is six stars out of five!”
LikedThe view of the mountains from our room! We woke up on our first morning to a dusting of snow up on the Three Sisters mountains. The bed was comfortable and turndown service was over the top. Location by a walking path uh rough a creek and wetland was a bonus and we could walk into town for dinner one night.
“Highly recommend”
LikedWe had an amazing time at the Malcolm. Everything is very clean and well taken care of. The property and surrounding are beautiful, you are walking distance from different shops and restaurants, as well as the center of the town. The crews from the pool and rooms are breathtaking. Having an underground garage to securely park your car for free is a huge plus. We will be back.
“The Malcolm was the perfect place for my daughter’s wedding!”
LikedEverything was fantastic! All staff helpful and friendly. Rooms were beautiful and very clean! Location is perfect! Hot tub and pool were great with those mountain views! Stirling Room exceptional food, drink and service!
DislikedNothing was negative.
“I wish we stayed for a full week”
LikedThe location is wonderful with a very nice view and pool to chill
DislikedNothing i have even asked for an earlier check in and tgey were very supportive
Reviews from verified guests.
