★★★★★ · Punta Cana
Punta Cana Motorway - Higuey, 23302 Punta Cana, Dominican Republic · #2 of 5 by guest score in Punta Cana
Guest category scores, compared with the average across the 5 Punta Cana hotels on this site.
| Rating category | Tortuga Bay | Punta Cana average | Difference |
|---|---|---|---|
| Location | 9.7 | 9.4 | +0.3 |
| Cleanliness | 9.8 | 9.6 | +0.2 |
| Value for money | 7.9 | 8.4 | -0.5 |
| Facilities | 9.1 | 9.3 | -0.2 |
| Comfort | 9.7 | 9.6 | +0.1 |
| Staff | 9.5 | 9.4 | +0.1 |
| Free WiFi | 8.1 | 9 | -0.9 |
LikedIt was very relaxing and we were pampered. The staff were all wonderful.
DislikedThere were some issues with the second room's lighting. The lamps were not connected to the main bedroom switch and there was a power knob missing from one of the lamps preventing manual operation.
LikedThe place, the beach, the staff, the manager, the food, the house,…. all was perfect!
LikedThis resort is the epitome of luxury. It excels from personal attention to gorgeous landscaping and facilities to special touches.
LikedThe property was absolutely gorgeous, elegant and well designed.
LikedThe property is beautiful and very secluded and relaxing.
DislikedI love the seclusion of the property and the calmness of the property. The staff is wonderful and the VIP service is a wonderful. The gym could be updated a teeny bit. But otherwise everything is great. The dinner menu at Bamboo is a little bit limited, but the food is excellent as well.
LikedVery nice location and big property for entertainment.
DislikedThe service could be more Hospitality.
LikedThe included breakfast was delicious. Variety of options to choose from and staff was always willing to make your food how you wanted. Top notch service!
LikedI would recommend this resort to everyone. The service was excellent. The staff were so friendly and accommodating.
DislikedNothing, everything was exceptional.
Reviews from verified guests.
