LikedGreat hotel. It has an old charm to it but remains classy and high end. Breakfast is out of this world. Friendly staff who go above and beyond. Great pool and gym. Highly recommend.
★★★★★ · Central District, Hong Kong
Island Shangri-La, Hong Kong
Supreme Court Road, Hong Kong, Hong Kong · #11 of 14 by guest score in Hong Kong
9.1Wonderful848 reviews
From $568a night · lowest rate found Oct 2026
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Island Shangri-La, Hong Kong guest ratings
Guest category scores, compared with the average across the 14 Hong Kong hotels on this site.
| Rating category | Island Shangri | Hong Kong average | Difference |
|---|---|---|---|
| Location | 9.4 | 9.5 | -0.1 |
| Cleanliness | 9.4 | 9.6 | -0.2 |
| Value for money | 8.5 | 8.6 | -0.1 |
| Facilities | 9.3 | 9.4 | -0.1 |
| Comfort | 9.5 | 9.6 | -0.1 |
| Staff | 9.4 | 9.5 | -0.1 |
| Free WiFi | 9.4 | 9.2 | +0.2 |
Island Shangri-La, Hong Kong reviews
“Would return in a heartbeat.”
LikedThe staff went above and beyond. Nicole was so kind and lovely, making us feel so welcome and giving us personal attention that made us feel at home. Can’t get over the amazing view from our room.
LikedThe location is amazing near the park and the queens road and the interiors are very calming and chic. The breakfast was amazing.
“Wonderful stay, and can't wait to come back on our next trip to Hong Kong”
LikedThe room was beautifully appointed; a newly renovated room with a fantastic view over the peak. Very large by Hong Kong standards. Comfortable bed, more than sufficient space for luggage storage. The staff were endlessly helpful throughout the stay. The location is very convenient. The pool area is lovely, and the spa was fantastic. In-room dining selection was also great and reasonable in price for hotels of this class. The staff treated us to a lovely bottle of champagne to celebrate our anniversary, which was a wonderful touch.
DislikedThe renovated rooms lack a bathtub and a bidet. We are used to having a bidet back home and in most hotels we stay in, so that was missed. The staff were confused at check-in, which took a little bit longer than expected, as we had opted to "upgrade" our booking to one of the renovated rooms, and instead of paying just the upgrade amount, initially they tried to charge us the full nightly rate for that room category. It was sorted in the end, but that was the only "issue". The taxi rank is not particularly well served by local taxis, so keep that in mind when planning departures.
“Really good spot in amazing location with superb staff and service”
LikedRecently refurbished , and check in process taking place quickly in room and not in some terrible reception.
“Highly reccomend as a very central and beautiful spot in Hong Kong. Top Notch!”
LikedJason was exceptional upon check in! so friendly and helpful with recommendations and information. He actually sought us out throughout our stay to make sure we had everything we needed and were well taken care of. Tom was also wonderful in Concierge. He helped us plan our days and even called a restaurant to change a reservation. Both were very kind and helpful. The location of the hotel is perfection! close to the MTR, Hong Kong park and anything we might hope to get to very quickly.. We ALSO LOVED THE LOUNGE, AND HAD A WONDERFUL MORNING COFFEE AND PASTY THERE AND THERE IS live music at night!
“Our stay at Island Shangri-La was truly exceptional. From the warm, gracious hospitality to the most beautiful and…”
LikedThe property was so magically decorated during the Christmas season. The property was clean and tidy. And we were warmly welcomed by the staff
LikedGreat location near Admiralty MTR - great view of the bay from my room. The breakfast spread was very impressive.
Reviews from verified guests.
