“Fantastic stay and would definitely recommend”
LikedFantastic location. Property is lovely. Rooftop terrace has spectacular view over Florence.
DislikedNothing to dislike.
★★★★ · Santa Maria Novella, Florence
Piazza Santa Maria Novella 16, Santa Maria Novella, 50123 Florence, Italy · #17 of 18 by guest score in Florence





Guest category scores, compared with the average across the 18 Florence hotels on this site.
| Rating category | Grand Hotel Minerva | Florence average | Difference |
|---|---|---|---|
| Cleanliness | 9.3 | 9.6 | -0.3 |
| Comfort | 9.3 | 9.7 | -0.4 |
| Facilities | 8.9 | 9.5 | -0.6 |
| Location | 9.7 | 9.6 | +0.1 |
| Staff | 9.5 | 9.7 | -0.2 |
| Value for money | 8.2 | 8.7 | -0.5 |
| Free WiFi | 9.5 | 9.2 | +0.3 |
LikedFantastic location. Property is lovely. Rooftop terrace has spectacular view over Florence.
DislikedNothing to dislike.
LikedThis hotel was totally dreamy. From the rooftop pool to the lobby bar to the comfortable rooms to the location, it was a truly wonderful experience. I would absolutely stay here again.
DislikedHonestly I can't really think of anything!
Likedthe hotel's location was amazing. The hotel is newly renovated, so everything was clean and pretty. Our only concern was that the cold water in the bathroom was not really cold but rather lukewarm. That was inconvenient. We were there for 2 nights and did not have a chance to even ask about it.
LikedFantastic property. The pool was amazing in the hot weather. Classic luxury. Staff was amazing
DislikedNothing bad to write about
LikedExcellent location, but quiet inside and staff are very kind and helpful.
LikedGreat location, easy access to the station & city center
LikedFirst I liked the location in Santa Maria Novella (in the center). The hotel is so nice, luxurious and elegant. The staff are so friendly and welcoming. The room is so clean and nice. The breakfast is good and delicious and so many varieties. I would definitely come back.
DislikedReally no negative to say.
LikedFriendly professional staff, clean comfortable rooms, excellent breakfast, great location to all the major sights and more.
DislikedOne room was very hot despite turning temperature down but, easily remedying with a fan sent up from the front desk.
Reviews from verified guests.