Sina Villa Medici, Autograph Collection

LikedThis is a beautiful hotel that is private and quiet in a pretty convenient location. The first few days we arrived and the weather was 40 degrees Celsius and it was very challenging to tour in the area- the hotel was a nice oasis for us to come back and take a dip in the pool with our kids and sip spritzes before dinner. We stayed 3 nights before venturing off to Venice, Lake Como, and Milan and returned for a 4 night stay in Florence. We are currently on our 2nd stay and have only experienced great service. The restaurant staff at breakfast were so nice and the staff around the pool. When we left they left us a sweet gift and thanked us for the stay.

DislikedThis is an old palace converted to a hotel- on the extremely hot days it would take awhile for the rooms to cool to a tolerable temperature. This wasn’t a huge deal for us, but could be for some.

LikedEasy walk from the train station in Florence. Absolutely lovely pool (the main selling point for us). The room was spacious and really beautiful. An excellent weekend retreat. The restaurant seemed a little too quiet/fancy for my young children so we did not go there but the staff made some excellent dinner recommendations in the area which suited us very well. The staff were very welcoming and accommodating to us and our children.

DislikedThe restaurant and bar overlook the pool so the pool is only open 11am-7pm (so as not to disturb guests having breakfast and dinner). That timing was fine for us but some guests might expect the pool to be opened earlier or later.

LikedThe hotel is beautiful. The service was excellent.

DislikedIt was a bit too far from center city to walk back and forth

LikedLovely hotel with an extremely pleasant staff and beautiful facilities. The breakfast buffet is very complete and delicious.

LikedThis was our second stay at this hotel. A short 20-minute walk to the center of Florence. The staff is extremely helpful and friendly. The breakfast was delicious, with plenty of options to choose from

LikedMainly the staff, then location, and the pool after lots of walking around the city.

LikedThe view from my balcony was amazing, and the spaciousness of the room was great as I stayed a week and was working. Very cool muted colours, smart and very comfortable. The staff were all amazing - I can't recall staying anywhere like it in terms of feeling welcomed by name with a smile, nothing too much trouble.

LikedI think for a 5 star hotel the breakfast could have been a little better, with maybe omlettes cooked to order etc.

DislikedWas some confusion when a large amount of money was taken as our deposit by mistake and was not refunded until around 4 days after our return to England. This fortunately didnt cause us a problem but have been an issue for someone else.