★★★★★ · Bagno a Ripoli
Via della Massa 24, 50012 Bagno a Ripoli, Italy · #4 of 18 by guest score in Florence
Guest category scores, compared with the average across the 18 Florence hotels on this site.
| Rating category | Villa La Massa | Florence average | Difference |
|---|---|---|---|
| Location | 9.7 | 9.6 | +0.1 |
| Cleanliness | 9.9 | 9.6 | +0.3 |
| Value for money | 9.3 | 8.7 | +0.6 |
| Facilities | 10 | 9.5 | +0.5 |
| Comfort | 9.9 | 9.7 | +0.2 |
| Staff | 9.8 | 9.7 | +0.1 |
| Free WiFi | 7.5 | 9.2 | -1.7 |
LikedThis property was close to Florence but not directly in the city (just a hotel shuttle away).It is a little oasis. The grounds were beautiful, the buildings, everything exceeded my expectations
DislikedI honestly can’t think of one thing
LikedWe loved everything about this place! Beautiful property, attentive and friendly staff, amazing food, I could go on and on! The bedrooms and the pool were also pristine, and definitely our favorite part of our Italy trip!
LikedI've stayed in many luxury hotels, but this one was miles ahead of them all. Our room was very large and had a beautiful view. It was also immaculately clean throughout our entire stay. The pool area was clean with stunning views, they brought us water by the pool each day. Breakfast was delicious, there was a large buffet and eggs cooked to order. It was also in a beautiful location on the balcony overlooking the river. We ate lunch at the hotel every day and it was also delicious, cocktails at the bar were enjoyable too. They had live music one evening but sadly we missed it. They have a small bus which takes you to/from Florence center throughout the day which was very helpful. Staff throughout the hotel were attentive and friendly. Despite a little rain, we thoroughly enjoyed our stay. I can't wait to visit again!
DislikedJust a couple tiny points: I asked for a dinner recommendation in Florence but was given a book with about 30+ choices. A smaller list or personal recommendation would have been helpful. It would be nice for the hot foods at breakfast (sausage, bacon and potatoes) to also be cooked to order or kept warmer.
LikedWe stayed at this hotel and absolutely loved our experience. From the moment we arrived, the staff made us feel genuinely welcome — kind, professional, and always ready to help. The front desk team took care of every detail and made everything feel effortless. The location, set in the suburbs, was calm and pleasant — close enough to reach the city easily, yet quiet enough to enjoy peaceful moments. The view from our room was beautiful, especially in the mornings and evenings. The restaurant was excellent — not only was the food delicious, but the restaurant staff offered such warm, heartfelt care. They paid attention to every detail and made each meal feel special. The shuttle service was fantastic and made getting around easy and comfortable. Every service reflected real thoughtfulness and a touch of luxury. The atmosphere of the hotel was elegant, cozy, and full of genuine warmth. We left feeling happy, relaxed, and deeply grateful for such a beautiful experience. ❤️
LikedExtensive grounds and multiple buildings all well tended, decorated and well staffed.
LikedWhat didn’t I like?!? It was so tranquil and the staff couldn’t haven been kinder or more accommodating!
DislikedThat we couldn’t stay longer! Hahaha
LikedReal Italian hospitality. Super super kind and family like staff
DislikedEverything was amazing. I can’t say one bad thing about them. Best hotel I’ve been to in italy
LikedEvery thing was Amazing the suite very beautiful and the sttaf ver wellcoming
DislikedNothing to say
Reviews from verified guests.
