★★★★★ · Santo Spirito, Florence
Borgo San Jacopo 14, Santo Spirito, 50123 Florence, Italy · #13 of 18 by guest score in Florence
Guest category scores, compared with the average across the 18 Florence hotels on this site.
| Rating category | Hotel Lungarno | Florence average | Difference |
|---|---|---|---|
| Cleanliness | 9.7 | 9.6 | +0.1 |
| Comfort | 9.6 | 9.7 | -0.1 |
| Facilities | 9.4 | 9.5 | -0.1 |
| Location | 9.8 | 9.6 | +0.2 |
| Staff | 9.7 | 9.7 | 0 |
| Value for money | 8.6 | 8.7 | -0.1 |
| Free WiFi | 8 | 9.2 | -1.2 |
LikedThis is an exceptional hotel in Florence, IT! If one is able to but does not stay in this hotel you can be sure you will have missed an impressive event in your life! Classic, professional, courteous, super-clean, extremely accommodating and comfortable.
LikedThe location was fantastic and the staff was very friendly and helpful.
LikedThe hotel is beautiful and in an amazing location on the Arno River next to Ponte Vecchio. It is close to all major sites in Florence and is in the amazing, fun to walk Oltrarno neighborhood. The staff is beyond incredible. In every interaction they made us feel like family, going out of their way to make every part of our stay incredible all the way to the very end when one of the bellmen gave me detailed directions on how to drive out of the area so as to avoid getting a ZTL fine. A truly amazing stay!
DislikedHaving one elevator broken and staying on the 7th floor added minor delays, but nothing that couldn’t be dealt with
LikedThe location in the city was a great central launching spot and the rrom itself was beautiful directly on top of the river.
DislikedBreakfast service was a little slow, but fine, given how busy it was the mornings that we were there. The River Suite was stunning with ample room.
LikedEverything. It was worth the off-season rates we spent in feb-march
LikedBeautiful! So clean and elegant. Lovely Christmas decorations.
LikedLocation, breakfast was absolutely prime. But more importantly, the entire staff was far beyond exceptional!
DislikedCannot think of a single thing I did not like.
LikedThe room was spacious with all amenities, the location is perfect, away from the crowds yet everything is around
Reviews from verified guests.
