“Markable stay, strongly recommend this hotel”
LikedKindly reception by staff, hotel decor, athmosfere
DislikedNo itens to desaprove
★★★★★ · Downtown Kuala Lumpur, Kuala Lumpur
The RuMa Hotel and Residences
7 Jalan Kia Peng, 50450 Kuala Lumpur, Malaysia · #1 of 10 by guest score in Kuala Lumpur
9.4Wonderful3,706 reviews
From $170a night · lowest rate found Oct 2026
Check availability
The RuMa Hotel and Residences guest ratings
Guest category scores, compared with the average across the 10 Kuala Lumpur hotels on this site.
| Rating category | The RuMa Hotel and Residences | Kuala Lumpur average | Difference |
|---|---|---|---|
| Cleanliness | 9.6 | 9.5 | +0.1 |
| Comfort | 9.7 | 9.5 | +0.2 |
| Facilities | 9.6 | 9.3 | +0.3 |
| Location | 9.6 | 9.4 | +0.2 |
| Staff | 9.6 | 9.5 | +0.1 |
| Value for money | 9.1 | 8.9 | +0.2 |
| Free WiFi | 9.3 | 9.2 | +0.1 |
The RuMa Hotel and Residences reviews
LikedQuiet design-boutique hotel near KLCC. Calm rooms, solid service, good base for the city. Would stay again.
“It was really good for us 'cause it's the first visit to KL.”
Likedbreakfast was very good and hotel room was quite good!
“The best hotel in Malaysia”
LikedCleanliness , proximity to malls and supermarkets, super friendly staff , facilities and amenities
DislikedPrice
“Perfect, my personal favorite hotel”
LikedThe cleanliness, quality, aesthetics and hospitality
DislikedNot the most walkable sidewalk on that block, but still very near to Pavilion and all the action
“Luxury hotel worth trying”
LikedGood location. Friendly and helpful staff. Quiet and clean room. Pool is also clean and long enough. Inner decoration is impressive.
DislikedThe bathroom magnifying mirror is placed on table which is not user friendly. It would be better to hang it on the wall.
“Fabulous stay. I definitely recommend.”
LikedEverything was wonderful and beautiful. This is a great property. Loved our stay.
LikedExcellent breakfast, lovely pool area, great location near Petronas Towers, super service and beautiful spacious rooms
Reviews from verified guests.
