LikedThis hotel is a quiet, luxurious escape in the middle of the hustle and bustle of wonderful Mexico City. The staff were so warm and friendly, always happy to provide tips on the city. Rooms were immaculately clean and well maintained.
★★★★★ · Colonia Cuauhtemoc, Mexico City
Sofitel Mexico City Reforma
297 Avenue Paseo De La Reforma, 6500 Mexico City, Mexico · #9 of 21 by guest score in Mexico City
9.2Wonderful272 reviews
From $684a night · lowest rate found Oct 2026
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Sofitel Mexico City Reforma guest ratings
Guest category scores, compared with the average across the 21 Mexico City hotels on this site.
| Rating category | Sofitel Mexico City Reforma | Mexico City average | Difference |
|---|---|---|---|
| Location | 9.6 | 9.6 | 0 |
| Cleanliness | 9.6 | 9.4 | +0.2 |
| Value for money | 8.9 | 8.6 | +0.3 |
| Facilities | 9.4 | 9.1 | +0.3 |
| Comfort | 9.6 | 9.5 | +0.1 |
| Staff | 9.5 | 9.5 | 0 |
| Free WiFi | 9 | 9 | 0 |
Sofitel Mexico City Reforma reviews
“Good location and amazing view”
LikedVery nice location. The view is amazing, we stayed at the 33rd floor and with access to the 36th. The bar at the rooftop is very nice to see the sunset. The room was comfortable, big and clean.
DislikedThe breakfast was just ok, both in the 12th floor (regular one) and in the 36th. The breakfast in the 36th worth it because of the view. In the day of the checkout they called twice to our room, to ask if we were leaving: one 8 minutes before the checkout time and the other one 1 minute before checkout time. I felt uncomfortable with that.
“A very enjoyable stay where I stay in the hotel and also going into the city”
LikedThe view of the city since it was close by the fresh air as well
DislikedIt just some area was closed off due to an event happening other than that I enjoy everything on my trip
LikedVery comfortable. Met very interesting guests. Staff was delightful.
DislikedNot many social activities
“Excellent service and location”
LikedFantastic, friendly staff. Great to have the coffee shop at the entrance. A lot to walk to and easy Uber ride to the city.
DislikedNext to US consulate so a lot of police/army presence.
“Perfection. Period.”
LikedAmazing service and perfect location. The hotel views are spectacular and my room was absolutely beautiful. 5 star service all-around. The breakfast was fantastic. I'll definitely stay here on my next trip to Mexico City,.
DislikedValue. It is quite expensive.
“Great property in a perfect location to enjpy Mexico Citys highlights”
LikedBeautiful centrally located property. Immaculately clean and well appointed. The swimming pool on the 33rd floor is definitely a highlight
“the best hotel !”
Likedthis is the absolute best hotel i've stayed at , the staff, the room, the views from my room. just the best
Dislikednothing , everything was amazing !
Reviews from verified guests.
