Palais Ronsard Relais & Chateaux

Liked-Stunning place with great atmosphere. -The style and decor is grand and with a lot of taste. -Lots of places all around the place indoor our outdoor to sit, lounge and relax. -The pool space is amazing, beautiful and peaceful. -The fact that there are only 26 rooms makes it really enjoyable as it is not crowded during breakfast / by the pool. -It's very quiet (no children policy). -The place is safe (closed with a gate and a wall all around). -The buffet brunch in the garden, while we did not experienced it, seemed magical. the smells and setting was amazing. -Very comfy beds. -The little roof top overlooking the pool is great to watch sunset with the mountains background.

Disliked-Staff can be either very welcoming and super nice or cold and almost unfriendly. -It's a good 30 minutes by taxi or private chauffeur to get to the center of the city (25€ / journey), there is absolutely nothing to do around the hotel as it is mainly fields. -Items forgotten during breakfast (took two breakfasts, happened twice). -Two much eggs on the breakfast menu which is either continental or marrocan style. It is very copious, a buffet would be better and would probably generate less waste. -We experienced quite a slow waitering while other guests were served almost immediatly. -A bit disapointed by the private chauffeur (provided by the hotel) we used every time we wanted to go in the city and back whom was kind of rude when dropping us off at the airport the last day. -Spa was a bit disappointing (got the Palais Ronsard massage). -Prices of beverage (especially by the pool) are kind of overpriced (25€ for a cocktail, 14€ for a beer). Greatest disapointment : We travel every year for my birthday in beautiful hotels around the world and this is the first time we experienced a total disregard for it while it was mentioned at the reservation and while we dined at the hotel restaurant on that day to celebrate it. If you are travelling to celebrate something, make sure to know that beforehand as there will be no small attentions for the day to make it extra special.

LikedVery opulent and beautiful. The decor was excellent. Loved the Moorish art. Really felt like a palace. The grounds were impeccable. My room was lovely and spacious.

DislikedNot used to large bouquets of fake flowers. A few real ones would suffice.

LikedThe property was beautiful, though a bit further out and tucked away. We did encounter some issues, our shower head wasn’t working the first night, so maintenance had to come the following day to fix it. Overall, our stay was good, and I especially enjoyed the soaking tub.

DislikedIt’s far from the central area, and transportation to and from the hotel can be quite costly.

LikedThe design, specious rooms , excellent cleanliness and services

DislikedThe location is fine however the way to the hotel needs to be looked at in terms of street lights and sign boards , because at night time it is soo easy to get lost in the pitch dark area .

LikedExquisite hotel. Gorgeous grounds and pool area, kind and welcoming staff. Like entering an absolute paradise. Rooms are huge and incredibly beautiful. Fireplace in the room was magical. Probably the most romantic hotel I've ever visited. So, so lush.

DislikedThe only area of the hotel that could use improvement is the restaurant. It's beautiful and has a gorgeous ambiance but the food and service are not great (poolside service was fine!). It took forever to be attended to/orders to be taken and for basic things (like water) to be served. When things were served there always seemed to be a problem--eg one persons entree served 15 minutes after the other, missing cutlery for specific dishes, etc.. Not a dealbreaker for the hotel but also not their strongest point, and pretty disappointing given the prices.

LikedMy wife and I recently celebrated our 15th wedding anniversary at this incredible hotel, and we couldn’t have asked for a more memorable experience. From the moment we arrived, the service was exceptional—warm, attentive, and genuinely thoughtful. The hotel itself is stunning, with all the amenities you’d expect from a true luxury property. We especially loved the pool area—beautiful, relaxing, and the perfect place to unwind. What truly made our stay unforgettable, however, was the food. We had the best meal of our lives. The Duck Wellington was simply extraordinary, perfectly executed and full of flavor. And the raspberry pavlova… absolutely divine. Thank you to the entire team for making our anniversary so special. We will cherish the memories and look forward to returning.

LikedThe hotel is truly an oasis and offers a very serene vibe.

DislikedThe restaurant and room service options and menus are too limited for a remote hotel. For one thing, a hotel of this caliber should have a room service that serves a 24 hour service menu. In one of the nights, we had to order Mac Donald’s as there was no room service at 1am.

LikedLoved my stay at the hotel. The property is so beautiful and the staff is extremely helpful and kind. Everyone had a smile on their face and staff truly made our whole experience special. Highly recommend