“gorgeous place, will be back”
LikedGreat location right in the heart of Ponsonby, warm and welcoming team, nothing was too much trouble and we felt looked after. Beautifully finished room, shower, beds etc 5 stars
★★★★★ · Ponsonby, Auckland
43 Richmond Road Ponsonby Area, 1021 Auckland, New Zealand · #9 of 9 by guest score in Auckland





Guest category scores, compared with the average across the 9 Auckland hotels on this site.
| Rating category | Hotel Fitzroy curated by Fable | Auckland average | Difference |
|---|---|---|---|
| Cleanliness | 9.5 | 9.6 | -0.1 |
| Comfort | 9.5 | 9.6 | -0.1 |
| Facilities | 9.1 | 9.4 | -0.3 |
| Location | 9.4 | 9.6 | -0.2 |
| Staff | 9.5 | 9.6 | -0.1 |
| Value for money | 8.7 | 8.9 | -0.2 |
| Free WiFi | 9.5 | 9.3 | +0.2 |
LikedGreat location right in the heart of Ponsonby, warm and welcoming team, nothing was too much trouble and we felt looked after. Beautifully finished room, shower, beds etc 5 stars
LikedBeautiful accommodations. Excellent breakfast and happy hour
DislikedIt is not downtown if that is the location you want
Likedeverything was fantastic. Leo the manager was fantastic.
LikedEric and the rest of the staff at the Fitzroy were exceptional. They were very friendly, attentive and helpful. The rooms were exceptionally well appointed. Beautiful linens, thick towels and heavy robes and slippers. Heated floors and towel racks in the bathroom. Dyson hair dryers and high quality shampoos/conditioners/soap/lotions. The beds were very comfortable and lighting was on dimmers. We had a really nice breakfast delivered to our room/porch every morning and the price was included in the rate. In addition there was "happy hour" from 4PM-9PM in the sitting room and canapés also included in the price. The staff also arranged for our transport to the airport. Convenient location a block from the shops/restaurants in Ponsonby. Top notch experience!
DislikedThe rooms were on the smaller side, especially with excess luggage.
LikedVery friendly and helpful staff. Amazing breakfast. Complimentary happy hour canapés and wine. Quiet neighbourhood with a short walk to restaurants and shops and less than half hour walk to the wharf.
LikedSuper clean and friendly staff. Nice quality bedding and towels. Food was very good,
LikedBeautiful property! Every detail was pristine. Linens and towels were exceptional. Bed was wonderfully comfortable. Staff was fabulous. We loved our stay!
LikedStaff was amazing. Food was really good. Rooms are a bit small. But hotel is in a very nice spot that’s close to many neighborhood restaurants. Mariana, Eric and Leo made everything work well for us. Pablo the manager was extra helpful about things to see and do in NZ. We would love to go back to this hotel.
Reviews from verified guests.