★★★★★ · Bürgenstock
Burgenstock Resort · #2 of 10 by guest score in Lucerne
Guest category scores, compared with the average across the 10 Lucerne hotels on this site.
| Rating category | Bürgenstock Hotel & Alpine Spa | Lucerne average | Difference |
|---|---|---|---|
| Cleanliness | 9.6 | 9.5 | +0.1 |
| Comfort | 9.7 | 9.6 | +0.1 |
| Facilities | 9.6 | 9.4 | +0.2 |
| Location | 9.8 | 9.6 | +0.2 |
| Staff | 9.5 | 9.5 | 0 |
| Value for money | 8.5 | 8.4 | +0.1 |
| Free WiFi | 9.8 | 9.1 | +0.7 |
42 m² · Up to 3 guests
73 m² · Up to 3 guests
87 m² · Up to 5 guests
89 m² · Up to 3 guests
42 m² · Up to 3 guests
89 m² · Up to 3 guests
10 m² · Up to 4 guests
33 m² · Up to 2 guests
Most mentioned in reviews: View, Spa, Breakfast, Room, Location, Pool, Dinner, Restaurant, Clean, Bar, English, Suite.
LikedVery warm welcoming, supportive and knowledgeable staff. Great location with breathtaking views! High standard in every way, what you expect for the price. Spa and treatment area is world class.
DislikedKitchen tried to accommodate dietary restrictions but waiter to chef communication should improve. Was surprised that there was only one Asian beer in the menu of the Asian restaurant.
LikedEverything . Up in the mountains with the beautiful views and amazing facilities and amazing staff. The high quality of the rooms and exterior.
LikedThis is hands down the best hotel we’ve ever stayed in, everything about it was exceptional, the staff and service, the food, the spa facilities, the rooms, the little touches here and there (complimentary drink on arrival, treats in the rooms), everything had been thought of. Most of all it is in the most beautiful place, sensational.
LikedPerfect
LikedA hotel with astonishing view of the beauty of nature.
LikedLocation
DislikedThree different structuren
LikedService, restaurants and facilities are outstanding. The view is impressive. Would definitely recommend getting a room with lake view.
DislikedThe prices are pretty high.
LikedLocation & stsff fabulous with wonderful spa sauna area
Reviews from verified guests.
Burgenstock Resort, Bürgenstock
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
Check-in at Bürgenstock Hotel & Alpine Spa is from 15:00, and check-out is until 12:00.
The prices at Bürgenstock Hotel & Alpine Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
Bürgenstock Hotel & Alpine Spa is 50 m from the centre of Bürgenstock.
Yes, there is a hot tub. You can find out more about this and the other facilities at Bürgenstock Hotel & Alpine Spa on this page.
Yes, Bürgenstock Hotel & Alpine Spa is popular with guests booking family stays.
