“The best hotel in Dubai”
LikedThe bedrooms,breakfast,the pool,quiet and the staff are exceptional
★★★★★ · Palm Jumeirah, Dubai
Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates · #6 of 29 by guest score in Dubai





Guest category scores, compared with the average across the 29 Dubai hotels on this site.
| Rating category | One&Only The Palm Dubai | Dubai average | Difference |
|---|---|---|---|
| Location | 9.1 | 9.4 | -0.3 |
| Cleanliness | 9.6 | 9.4 | +0.2 |
| Value for money | 8.8 | 8.8 | 0 |
| Facilities | 9.5 | 9.3 | +0.2 |
| Comfort | 9.7 | 9.5 | +0.2 |
| Staff | 9.6 | 9.3 | +0.3 |
| Free WiFi | 9 | 9.1 | -0.1 |
LikedThe bedrooms,breakfast,the pool,quiet and the staff are exceptional
LikedExcellent! Outstanding! Phenomenal! Tailor made service to each visitor. We felt so so special ! The guest manager Grace made our stay so seamless and an all rounded beautiful experience 🤍🤍🤍 Thank you so much Grace for all the thoughtful gifts, flowers, cakes and services 🩷! We will definitely come again and again!
LikedBuffet breakfast was amazing, the staff were great. The pools were excellent.
LikedBeautiful and relaxing hotel, the staff couldn’t have been nicer.
LikedThe pool, the rooms are class, the cleaning crew are amazing. Special thanks to terrance and andrew who delivered a wonderful experience for me and my family throughout my stay.
LikedThis hotel isn't about the tiles or the color of the walls—it’s all about the exceptionally great service and the amazing staff. I especially want to shout out Brendan from Cape Town and the rest of the guys from South Africa. Keep up the fantastic work!
DislikedThe stay was amazing, and with just a tiny bit more variety or options at breakfast, it would be a 10/10 experience.
LikedWe had an outstanding experience here. The entire staff was remarkably professional, without exception. Our room was spacious and comfortably accommodated all four of us, and every amenity was clearly well maintained. Breakfast was excellent — I especially appreciated being able to find whey protein for my morning workout, a thoughtful touch you don't often see. We also dined at the Italian restaurant out on the patio, and the food was very good. Our only regret was not having the chance to try the Michelin-starred restaurant — reason enough to come back. One of the best hotels I've stayed at in Dubai.
LikedService, facilities, food, pools, in short, everything
Reviews from verified guests.