LikedGreat service, comfortable room clean, and beautiful
DislikedLobby too busy and not private enough
★★★★★ · Westminster Borough, London
41 - 43 Brook Street, Westminster Borough, London, W1K 4HJ, United Kingdom · #27 of 47 by guest score in London





Guest category scores, compared with the average across the 47 London hotels on this site.
| Rating category | Claridge's | London average | Difference |
|---|---|---|---|
| Location | 9.7 | 9.6 | +0.1 |
| Cleanliness | 9.6 | 9.6 | 0 |
| Value for money | 8.6 | 8.6 | 0 |
| Facilities | 9.4 | 9.4 | 0 |
| Comfort | 9.6 | 9.7 | -0.1 |
| Staff | 9.5 | 9.5 | 0 |
| Free WiFi | 9.3 | 9.3 | 0 |
LikedGreat service, comfortable room clean, and beautiful
DislikedLobby too busy and not private enough
LikedThis is a beautiful hotel with excellent service. The room was beautiful and so comfortable.
LikedGreat Location. Beautiful room. Helpful and polite staff
LikedThe property is absolutely impeccable. The staff couldn’t have been more helpful and the room was gorgeous. Great food, great drinks and the location is perfect. We will definitely be returning.
LikedLoved everything about this hotel - location, staff, rooms, atmosphere, the experience, breakfast - list goes on and on
LikedThis is the best hotel and what all hotels should be. Pure class best service and friendly, and wonderful property!
DislikedI didn’t stay long enough.
LikedGreat location, comfortable bed and lovely staff! Beautiful hotel!
DislikedWould love to see better amenities (bath salts for the bath) and/or items in the bathroom like other 5 star hotels. Otherwise it was a lovely stay.
LikedBreakfast was wonderful. The service staff was very attentive, friendly and helpful.
DislikedThere was a leak around the shower door which spread out to the bathroom.
Reviews from verified guests.