“We were very well looked after by all the staff who made our 10 year wedding anniversary extra special.”
LikedBeautiful property and fantastic professional staff who provide exceptional service.
★★★★★ · Westminster Borough, London
The Connaught, Maybourne
Carlos Place, Westminster Borough, London, W1K 2AL, United Kingdom · #1 of 47 by guest score in London
9.7Exceptional186 reviews
From $1,553a night · lowest rate found Oct 2026
Check availability
The Connaught guest ratings
Guest category scores, compared with the average across the 47 London hotels on this site.
| Rating category | The Connaught | London average | Difference |
|---|---|---|---|
| Location | 9.9 | 9.6 | +0.3 |
| Cleanliness | 9.9 | 9.6 | +0.3 |
| Value for money | 9 | 8.6 | +0.4 |
| Facilities | 9.8 | 9.4 | +0.4 |
| Comfort | 9.9 | 9.7 | +0.2 |
| Staff | 9.9 | 9.5 | +0.4 |
| Free WiFi | 9.3 | 9.3 | 0 |
The Connaught reviews
“Our stay was a rare perfection.”
LikedThe Connaught exceeded every expectation we had. The beauty of the property is undeniable, but what truly makes this hotel extraordinary is its soul: the flawless yet deeply human service, the extraordinary attention to detail, and the remarkable sense of calm and ease created by every member of the team. Every interaction felt natural, warm and perfectly executed. Nothing ever felt rigid or transactional — only thoughtful, gracious and incredibly fluid. From the concierge team to breakfast service, housekeeping and the Aman Spa, every detail contributed to what felt like a rare form of modern luxury: effortless comfort. The Connaught does not simply offer a stay — it creates a feeling. We left genuinely rested, inspired and already dreaming of returning.
DislikedAbsolutely nothing
“The Connaught is well worth the hype. It will remain a favorite place to stay when in London.”
LikedThe location in Mayfair was convenient to everything we were visiting. Each and every staff member was incredibly helpful and kind. The restaurant options were amazing as were all of the on-site amenities.
DislikedThe classic luxury and overall hospitality was impeccable.
“Perfect- best hotel in London on so many levels!”
LikedLocation fabulous, staff amazing, great bar, wonderful restaurants, lovely room - perfect hotel!
“An outstanding traditional English luxury hotel”
LikedWe have been going to this classic English luxury hotel for more than 4 decades. It has consistently delivered the highest standard of service. The English breakfast is an additional outstanding luxury.
DislikedWe cannot find room for improvement other than the opportunity to stay longer.
“Luxurious❤️🔥”
LikedEverything was very good and i loved the stay and id like to repeat the stay but the value of the stay is so expensive.
DislikedThe price of the booking id like to stay again but its expensive id like an discount code🥺
“wonderful...will become our go to whenin London”
Likedexcellent Jean Georges breakfast...wonderful service
“Excellent. A lovely hotel, which I'd happily stay at again, and would definitely recommend to anyone”
LikedOverall experience was superb. The staff were very friendly, welcoming. Nothing was too much trouble. Really very good. Breakfast was excellent. High quality ingredients. very comfortable bed, bathroom was spacious and very well equipped, the walk in shower & bath were a good size.
DislikedThe room seemed a little on the small size, however part of that was due to the size of the bed, which was huge, and very comfortable to rest / sleep in.
Reviews from verified guests.
