LikedEverything! We were extremely tired after a very long travel day! Everyone was kind and pleasant considering we looked like we had just crawled out of the jungle with no luggage to speak of. They asked if they could take our luggage and we just started laughing. We had a backpack, and a carry-on bag, but they treated us so sweet and that we were the most important people they had waited on all day! I loved that they called me by name each time I entered or exited the building. By the time we arrived at the hotel, I didn't even know my name! It was an amazing place to stay. Close to Big Ben, Trafalgar Square, Parliament and Westminter Abbey. It was genuinely a lovely place to stay. I would definitely stay again!
DislikedPrice for a last minute emergency booking was astronomical! But, it was an amazing place to stay. Especially after spending hour and hours in the airport and taxis.







