“Wonderful London hotel with excellent staff!”
LikedThe staff were unbelievably attentive, knowledgeable and kind! The location was superb! Afternoon tea was a highlight of our stay and highly recommended.
★★★★★ · Westminster Borough, London
66 Knightsbridge, Westminster Borough, London, SW1X 7LA, United Kingdom · #28 of 47 by guest score in London





Guest category scores, compared with the average across the 47 London hotels on this site.
| Rating category | Mandarin Oriental Hyde Park | London average | Difference |
|---|---|---|---|
| Cleanliness | 9.5 | 9.6 | -0.1 |
| Comfort | 9.7 | 9.7 | 0 |
| Facilities | 9.3 | 9.4 | -0.1 |
| Location | 9.9 | 9.6 | +0.3 |
| Staff | 9.4 | 9.5 | -0.1 |
| Value for money | 8.3 | 8.6 | -0.3 |
LikedThe staff were unbelievably attentive, knowledgeable and kind! The location was superb! Afternoon tea was a highlight of our stay and highly recommended.
LikedLocation and beautiful decor. Nice and friendly Staff.
DislikedQuite difficult to find the swimming pool. Because it is located in the basement which needs a different Lift. I had to walk past through the spa. The corridor was also quite dimly lit. But the swimming pool and the gym are top notch.
LikedPros: Excellent location in the SE corner of Hyde Park and walking distance to Harrod's. Quiet albeit modern luxury and well-manicured style. Great dining choices (we had a particularly superb lunch at Dinner by HB). The room was spacious and very comfortable. The room temperature was easily adjustable. The heated toilet seat was a plus given the chilly weather. The smell of the hallways and the room is distinct and very pleasant. The crown jewel: the incredible service by the doormen, front desk, concierge, and restaurant staff. This was our first stay in a Mandarin Oriental hotel and it was definitely memorable.
DislikedCons: The water pressure in the shower could be improved.
LikedExcellent location next to Hyde Park. The staff were warm and attentive, the hotel was very clean and comfortable. I would definitely stay again.
LikedThe location is top, the breakfast with park view divine, room s are renovated and gorgeous. Service impeccable.
LikedThe hotel exceeded my expectations in every way. The location is exceptional, the atmosphere is elegant, and the service was flawless. Every member of the staff was professional, attentive, and genuinely kind. A special thanks to Nadia from reception for her outstanding assistance and warm hospitality, which made my stay truly memorable.
LikedLocation is very good. It’s just one minute to the Harrods., Hyde Park is just behind the hotel , I really enjoyed my stay
DislikedAt the beginning, I had a room which has a view into the “inner garden” I suppose, not the best view to be honest, but luckily my room was changed, and I had the best view to Harvey Nicols , next time definitely will choose the room with a Hyde Park view
LikedOur room was stunning, I loved that there was a GHD and steamer there. The staff were lovely. Perfect stay. Also the food, drinks and service at dinner were amazing.
Reviews from verified guests.