“Beautiful hotel!”
LikedBeautiful hotel! Excellent staff! My new favorite hotel in London!
★★★★★ · Westminster Borough, London
The Peninsula London
1 Grosvenor Place, Westminster Borough, London, SW1X 7HJ, United Kingdom · #2 of 47 by guest score in London
9.6Exceptional292 reviews
From $1,388a night · lowest rate found Oct 2026
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The Peninsula London guest ratings
Guest category scores, compared with the average across the 47 London hotels on this site.
| Rating category | The Peninsula London | London average | Difference |
|---|---|---|---|
| Staff | 9.8 | 9.5 | +0.3 |
| Facilities | 9.7 | 9.4 | +0.3 |
| Cleanliness | 9.8 | 9.6 | +0.2 |
| Comfort | 9.8 | 9.7 | +0.1 |
| Value for money | 8.6 | 8.6 | 0 |
| Location | 9.8 | 9.6 | +0.2 |
| Free WiFi | 10 | 9.3 | +0.7 |
The Peninsula London reviews
“Excellent welcoming, and great customer service”
LikedExcellent service and beautiful room, with beautiful view
“An exceptional stay with great attention to detail and truly kind staff”
LikedI truly enjoyed my stay at the hotel. I was impressed by the great attention to detail to ensure our comfort and that everything we might need was available in the room. I loved the spaciousness of the room, and most of all, I appreciated the kindness and attentiveness of all the staff.
“Extraordinary”
LikedExtraordinary and attention to the smallest details
“Ah-mazing stay”
LikedStaff are so so so friendly! Especially the Lebanese receptionist Isaac — many many thanks to him! He made our stay so special, I did not thank him in person but he is so professional! Service is impeccable. Will stay again definitely!
“Amazing!!!”
LikedBreakfast is very good, location perfect and the room is very nice, large and comfy. Room service is also very fast and delicious.
DislikedEverything was perfect! I’ll definitely stay here for my next trip to London.
“Peninsula Trust the name.”
LikedLocation, Staff and rooms were amazing and comfortable. I forgot many names but all of the staff were marvellous.
DislikedNothing at all
“Exquisite Elegance in The Peninsula London”
LikedMy stay at The Peninsula London was nothing short of extraordinary. From the moment I stepped into the elegant lobby, I was enveloped in a world of luxury and sophistication. The spacious rooms, adorned with comfortable beds and meticulously designed bathrooms, provided the perfect retreat after a day of exploring the city. The hotel's facilities exceeded my expectations, offering everything I could possibly need for a memorable stay. The breakfast spread was a culinary delight, and the staff's friendly demeanor and genuine smiles added a special touch to the experience. I wholeheartedly recommend The Peninsula London to anyone seeking an exceptional stay in the heart of the city.
Reviews from verified guests.
