“Excellent location and friendly staff and amenities”
LikedWalkable to shopping restaurants and chicago theater
DislikedOlder building but still felt safe and clean ! Did not like the street noise .. we Westin the 13th floor in corner room
★★★★ · Chicago Loop, Chicago
Pendry Chicago
230 North Michigan Avenue, Chicago Loop, Chicago, IL 60601, United States · #10 of 12 by guest score in Chicago
8.6Excellent574 reviews
From $470a night · lowest rate found Oct 2026
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Pendry Chicago guest ratings
Guest category scores, compared with the average across the 12 Chicago hotels on this site.
| Rating category | Pendry Chicago | Chicago average | Difference |
|---|---|---|---|
| Location | 9.7 | 9.6 | +0.1 |
| Cleanliness | 9.2 | 9.4 | -0.2 |
| Value for money | 8.1 | 8.2 | -0.1 |
| Facilities | 8.8 | 9.1 | -0.3 |
| Comfort | 9.3 | 9.4 | -0.1 |
| Staff | 9.1 | 9.2 | -0.1 |
| Free WiFi | 8.7 | 9.1 | -0.4 |
Pendry Chicago reviews
“Design, comfort, and convenience- exactly what we wanted for our NeoCon visit!”
LikedElegant but not pretentious. Great location and friendly staff. The beds were very comfortable and the rooms were clean. Will definitely stay there again.
“We look forward to returning!”
Likedhistoric building location exceptional staff; above and beyond bellman service; we felt well taken care of
Dislikedno cashier at the property
“Stunning stay in a Chicago icon”
LikedGorgeously appointed hotel in a fantastic location. The building is iconic and the staff were so helpful and delightful. They could not have done enough to assist.
“Had an above and beyond experience. The service and cleanliness of the hotel made this hotel a new favorite.”
LikedThe staff was extremely accommodating. The room was cleaned to perfection every day we were there. Above and beyond.
“Came to town for spring break and had a great time.”
LikedGreat location. Walking distance to a lot of attractions: art institute,river, bus and train stops
“Excellent, no notes!”
LikedLoved our stay!!! The staff was so friendly and they even surprised me with a bottle of champagne and cupcakes for my birthday. The room was super spacious and clean. This was by far one of my favorite hotel stays.
DislikedOnly wished the rooftop was open on Sunday for brunch!
LikedGreat location and amazingly good value. We received a complimentary upgrade because our room wasn't ready and they even comped us some drinks at the bar while we waited. The concierge texted us a few days in advance to ask how they could help which was a nice touch. Great service that made it truly feel like a luxury hotel. And you can't beat the unique architecture.
DislikedThe on-site restaurant is just so-so but in room dining was excellent. Did think it was a bit odd they charged both an $8 delivery fee and a 22% service charge for it, thought it should have been one or the either given the service is just in the delivery
Reviews from verified guests.
