“My forever home”
LikedService, sheets. Privacy, concierge level snacks, shower.
★★★★★ · Streeterville, Chicago
The Ritz-Carlton, Chicago
160 East Pearson Street, Streeterville, Chicago, IL 60611, United States · #7 of 12 by guest score in Chicago
8.9Excellent52 reviews
From $568a night · lowest rate found Oct 2026
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The Ritz-Carlton, Chicago guest ratings
Guest category scores, compared with the average across the 12 Chicago hotels on this site.
| Rating category | The Ritz | Chicago average | Difference |
|---|---|---|---|
| Location | 9.3 | 9.6 | -0.3 |
| Cleanliness | 9.6 | 9.4 | +0.2 |
| Value for money | 7.7 | 8.2 | -0.5 |
| Facilities | 9.1 | 9.1 | 0 |
| Comfort | 9.5 | 9.4 | +0.1 |
| Staff | 9.2 | 9.2 | 0 |
The Ritz-Carlton, Chicago reviews
LikedEverything was beautiful and the service was great. We will be back.
“Fantastic stay and beautiful city”
LikedLocation perfect. Very comfortable beds. Clean. Breakfast excellent made even better by the service of Albert who was so helpful and informative.
DislikedEvery thing was excellent but if I was to find a fault it would be that the bar closed at 11:00 every nite. You could get room service but I like to have a drink I. The bar before bed.
LikedGreat old classy Chicago hotel, unbelievable bed, nice shower, good view, quiet
DislikedTheir phones in room are like from the 90s
“Excellent stay.”
LikedCity view. 28th floor. Weather detracted from view, but it would have been awesome if it was a clear day.
“We had a wonderful time. We will come back again.”
LikedRooms were comfortable. Cozy feel to them. Bed was amazing! Slept like royalty! We enjoyed having breakfast. Customer service was great. Staff were friendly.
DislikedWish amenities (bathrobe and lotions) were available to purchase on site.
“Thx! Enjoyed our stay!”
LikedStaff was great! Facilities were beautiful and well located.
DislikedToilet seat was unstable! Needs to be looked at so another guest doesn’t tumble off! Electrical outlet next to sink needs to be fixed - loose connection? I could not get my hair dryer to work in it.
“It was wonderful the staff were pleasant and very helpful especially the valet attendants bellman and waiters”
LikedIt was elegant great location awesome staff room and bed was comfortable
DislikedA bit pricey but I was completely satisfied
Reviews from verified guests.
