★★★★★ · Irving
4150 North MacArthur Boulevard, Irving, TX 75038, United States
Guest category scores, compared with the average across the 10 Dallas hotels on this site.
| Rating category | The Ritz | Dallas average | Difference |
|---|---|---|---|
| Location | 9.3 | 9.5 | -0.2 |
| Cleanliness | 9.5 | 9.5 | 0 |
| Value for money | 8.6 | 8.6 | 0 |
| Facilities | 9.3 | 9.3 | 0 |
| Comfort | 9.5 | 9.5 | 0 |
| Staff | 9.5 | 9.3 | +0.2 |
| Free WiFi | 10 | 9.3 | +0.7 |
98 m² · 1 king bed
51 m² · 1 king bed
51 m² · 1 king bed, 1 sofa bed
51 m² · 1 king bed, 1 sofa bed
51 m²
51 m² · 2 full beds
51 m² · 1 king bed
51 m² · 1 king bed
48 m² · 1 king bed
39 m² · 1 king bed
39 m² · 1 king bed
39 m² · 1 king bed
39 m² · 1 king bed
39 m² · 1 king bed
39 m² · 1 king bed
39 m² · 1 king bed
39 m² · 1 king bed
39 m² · 1 king bed
39 m² · 1 king bed
39 m² · 1 king bed
39 m² · 2 full beds
LikedAmazing welcome and introduction to the Ritz-Carlton experience!!! Michael was exceptional helpful with any questions we had and helped us when selecting the wrong type of room. For my birthday he ensured we got the correct room with the perfect view! An amazing 2 day stay !!
DislikedAbsolutely will be back!!
LikedThe cleanliness and security!! The views immaculate!
DislikedOne young lady (staff that walks the rooms to ensure guest don’t need anything) who asked us if we were checking out gave me the weirdest look when I told her my room was just extended another day. The side eye she thought I didn’t see was the only aggravating ordeal. Everyone else fantastic in every way from arrival to departure.
LikedClean, well maintained, exceptional service and staff.
LikedThe facilities were very nice, and the staff was awesome. Cory and Kris were amazing.
LikedEverything was perfect. Excellent high-end stay. Great Gym, fun at the pool & high-end dining. Extremely helpful staff, very attentive. Beautiful views all around.
DislikedWhen ordering food at the pool or the other restaurant outside of Knife, in other words "Confort food" during the stay, the serving should be more robust. I mean if you're going to charge 30 dollars for a cheeseburger with fries, the cheeseburger shouldn't be the size of a white castle burger, and the serving of fries shouldn't be the size of a kiddie fries order. Outside of this small detail, everything else was perfection.
LikedBreakfast was good and liked the option of the coffee kiosk.
Reviews from verified guests.
