“Excellent in every way”
LikedEverything was absolutely exceptional!! Every staff member we encountered went above and beyond to make us feel incredibly welcome and special!! Thank you so much – we had an amazing trip and can’t wait to return!
★★★★★ · Manhattan, New York
The Langham, New York, Fifth Avenue
400 Fifth Avenue, New York, NY 10018, United States · #10 of 36 by guest score in New York
9.2Wonderful421 reviews
From $1,030a night · lowest rate found Oct 2026
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The Langham, New York, Fifth Avenue guest ratings
Guest category scores, compared with the average across the 36 New York hotels on this site.
| Rating category | The Langham | New York average | Difference |
|---|---|---|---|
| Cleanliness | 9.4 | 9.2 | +0.2 |
| Comfort | 9.4 | 9.3 | +0.1 |
| Facilities | 9.2 | 8.9 | +0.3 |
| Location | 9.5 | 9.4 | +0.1 |
| Staff | 9.5 | 9.1 | +0.4 |
| Value for money | 8.2 | 7.9 | +0.3 |
| Free WiFi | 9.3 | 8.9 | +0.4 |
The Langham, New York, Fifth Avenue reviews
“Enjoyable”
LikedGreat hotel, very clean and comfortable. Would recommend.
“In one word, great!”
Likedthe level of service and attentiveness was outstanding by all staff (front desk-concierge-bellman-guest reception- especially Karina Fabian, was everything one could want.) the room size was exceptional, the hotel restaurant was very good. Will definitely stay at the hotel again and would highly recommend .
Dislikednothing I can think of .
“Great stay, lovely staff, clean rooms. Ai Fiori was great as well, but quite a limited menu.”
LikedRoom was great as was the location. The bathroom was very clean and well appointed, however, this ridiculous trend toward “rain showers” is AWFUL! As a woman, I can’t grab a quick shower without getting totally drenched. There was a hand shower (of sorts) on the wall, but not a proper one, once turned on it would keep rotating towards the wall! Why can’t 5 star hotels put a proper wall mounted shower head? We are paying enough!
DislikedThe shower!
“Wonderful hotel in perfect Midtown location”
LikedPerfect location. In the middle of everything. Upscale experience. Wonderful service. We got a free upgrade to a junior suite which was wonderful. Liked the fact that they handed out mineral water for free upon request. We felt very welcome.
DislikedThe elevators took time and there was no indication on what floor they were. The lower floors might have street noise.
“Memorable as always”
LikedEverything. Na is an absolute Star and always go the extra mile to make sure we are comfortable. He takes customer service to another level.
“Thank you! I am coming back!”
LikedFriendly staff Great location Clean and comfortable
DislikedMy friend arrive a day later and we were told we were going to be on the same floor but we were not. 😔
LikedVery clean… and staff is very kind, housekeeping , concierge , all of them are perfect
Reviews from verified guests.
