“Refined and secluded amid Manhattan hustle”
LikedStaff are warm and professional. Hotel vibe is calm and inviting. Location to MSG and Penn is fantastic
DislikedMiss the macarons at turn down, but always love the slippers.
★★★★★ · Hudson Yards, New York
Pendry Manhattan West
438 West 33rd Street, Hudson Yards, New York, NY 10001, United States · #14 of 36 by guest score in New York
9.0Wonderful138 reviews
From $1,040a night · lowest rate found Oct 2026
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Pendry Manhattan West guest ratings
Guest category scores, compared with the average across the 36 New York hotels on this site.
| Rating category | Pendry Manhattan West | New York average | Difference |
|---|---|---|---|
| Location | 9.5 | 9.4 | +0.1 |
| Cleanliness | 9.7 | 9.2 | +0.5 |
| Value for money | 7.7 | 7.9 | -0.2 |
| Facilities | 9.1 | 8.9 | +0.2 |
| Comfort | 9.6 | 9.3 | +0.3 |
| Staff | 9.3 | 9.1 | +0.2 |
| Free WiFi | 9 | 8.9 | +0.1 |
Pendry Manhattan West reviews
“Will be back.”
LikedService received upon arrival. Quality of room and size. In room dining service, used twice. Location, easy to access Times Square and MSG.
“From check in to check out you’re looked after for anything you need. For was great and in room dining is the best…”
LikedIt was very clean and quiet, no interruptions. The best customer service, very kind and welcoming.
DislikedThere wasn’t anything to dislike.
“Perfect!”
LikedAmazing hotel! During our stay at the Pendry Hotel in New York, we were thoroughly impressed by the exceptional service provided by the team. Their attentiveness and professionalism truly enhanced our experience. The hotel itself is outstanding, with its stylish design and excellent amenities making it a top choice for any visit to the city. Highly recommended for a memorable stay! The neighborhood is very nice too! New and modern, near attractions such as The Edge, Vessel, High Line, Hudson Yards shops and good restaurants. And also some blocks away from time square, 5th ave and so on. We hope to get back again soon!
LikedWe got an apartment on the 21st floor; the view was stunning. Each day, when we returned to the room in the afternoon or evening, the room was prepared, and chilly music was turned on.
DislikedThe breakfast a'la carte was ok, we can't complain, but we would appreciate having a small buffet as well.
“Make your stay in NYC a pleasure, you wont want to leave.”
LikedLocation Size and quality of room, amentity within the room Customer service
“great hotel at Hudson Yards”
Likedvery nice and luxuriously equipped room very friendly reception
LikedVery comfortable rooms (I recommend higher floors, it gets quieter above floor #12), amazing location, great room service, helpful staff
Reviews from verified guests.
