LikedGreat location. Very nice and comfortable room. Nice view on the square and on the high-rise buildings beyond.
★★★★★ · District 1, Ho Chi Minh City
Park Hyatt Saigon
2 Lam Son Square, District 1, Ho Chi Minh City, Vietnam · #10 of 10 by guest score in Ho Chi Minh City
9.1Wonderful347 reviews
From $750a night · lowest rate found Oct 2026
Check availability
Park Hyatt Saigon guest ratings
Guest category scores, compared with the average across the 10 Ho Chi Minh City hotels on this site.
| Rating category | Park Hyatt Saigon | Ho Chi Minh City average | Difference |
|---|---|---|---|
| Location | 9.8 | 9.6 | +0.2 |
| Cleanliness | 9.5 | 9.6 | -0.1 |
| Value for money | 8.5 | 9.1 | -0.6 |
| Facilities | 9.4 | 9.4 | 0 |
| Comfort | 9.7 | 9.7 | 0 |
| Staff | 9.5 | 9.7 | -0.2 |
| Free WiFi | 9.5 | 9.2 | +0.3 |
Park Hyatt Saigon reviews
“Great location and attentive service — you truly feel like a welcomed guest. The rooms are a little tired/dated,…”
LikedI really liked the beautiful lobby, the delicious breakfast at Opera restaurant, and the attentive, polite staff who try to remember their guests. At dinner, the waitress even remembered my breakfast order, which was a very thoughtful touch. The staff were friendly and pleasant without being intrusive. The pool and the gym are also great for spending time and relaxing, and there were several sunscreen creams available by the pool. In the evening, I also enjoyed the live piano music and the singer — it created a lovely atmosphere. The bar had a great atmosphere — it felt relaxed, fun, and easy to enjoy. In my view, this is one of the hotel’s standout features.
DislikedI would have appreciated a more proactive and solution-oriented concierge service. For example, we urgently needed to find a carry-on bag, and no one suggested the simple option of ordering one via Grab. It would also be great to have mouthwash provided in the room. Regarding the restaurants, I felt the food could be more refined, and the overall price-to-quality ratio could be better.
LikedWonderful hotel, great services...the food is of high quality and halal...the cleanliness is very high...everyone is looking out for your comfort...everyone cares about you
“Top in class”
LikedThe staff was the best in the world. I left some things in the dressers on accident, and they organized them neatly when I returned a few days later to collect them from lost and found.
“Enjoying”
LikedExcellent location, helpful staffs and nice facilities
DislikedStrong smell of paint due to maintenance, can improve on ventilation
“Terrific property. In my opinion the best one in HCMC District 1.”
LikedEverything. From the response time and service level of the staff, room quality, to the overall hotel facilities and ambience, to the food quality, to live jazz performance in lobby... everything was perfect. The breakfast buffet and food quality of the hotel was excellent.
DislikedAll was good. It just gets a bit busy when there's a large event (or wedding) going on at hotel, which is expected.
“Impeccable hotel and services”
LikedThis was an impressive 5 star property one of the top 3 in the world that i have ever enjoyed. Along with Wakatobi Dive Resort in Indonesia and the Sofitel Legend Old Cataract Hotel in Egypt. There is a certain “je ne sais pas quoi” that you experience at properties like these and you know it right away when you interact with the staff. They are happy to provide services to you and it shows😁. What a pleasure to have this type of experience. Also the facilities and food and drink are top shelf. No pretense here.
LikedPerfect! High-class hotel with impeccable service. Very beautiful and clean.
Reviews from verified guests.
