LikedStaff was super welcoming and helpful, always with a smile.
★★★★ · Cam Pho, Hoi An
Laluna Hoi An Riverside Hotel & Spa
12 Nguyen Du, Cam Pho, Hoi An, Vietnam · #5 of 10 by guest score in Hoi An





Laluna Hoi An Riverside Hotel & Spa guest ratings
Guest category scores, compared with the average across the 10 Hoi An hotels on this site.
| Rating category | Laluna Hoi An Riverside Hotel & Spa | Hoi An average | Difference |
|---|---|---|---|
| Staff | 9.8 | 9.8 | 0 |
| Facilities | 9.4 | 9.7 | -0.3 |
| Cleanliness | 9.6 | 9.8 | -0.2 |
| Comfort | 9.7 | 9.8 | -0.1 |
| Value for money | 9.6 | 9.5 | +0.1 |
| Location | 9.8 | 9.5 | +0.3 |
| Free WiFi | 9.4 | 9.2 | +0.2 |
Laluna Hoi An Riverside Hotel & Spa reviews
LikedGreat breakfast selection and reception staff were so friendly and helpful, particularly Daisy.
“Peaceful sanctuary in Hoi An”
LikedThis is such a peaceful and amazing property to stay in. The staff are incredibly accommodating and we loved staying here in Hoi An. We even changed our flight so we could stay longer!
“A lovely and comfortable stay with great hospitality.”
LikedLocation - a very short walk from the super touristy areas but far enough to feel quiet and relaxing. We had a river view room with small balcony - nice to over look the water and island across the way. Staff - everyone was so kind, courteous and helpful. They offered info on things to see/do, handled our request for laundry to be done and even assisted us in booking tickets to the Bamboo Circus - which we loved and highly recommend! Pool - we didn’t get to use it but despite being small, it looked lovely and was busy in the afternoons with many guests enjoying it.
DislikedNothing really. Just a small note: the bath towels were a bit thin, 2 per day water bottles in room were very small and you’ll need to pack your own body lotion, but other bathroom amenities were provided. However, none of these were major factors for us at all.
“Nice hotel, great service but noisy night time neighbours”
LikedWe enjoyed our stay, the hotel is very well located by the old town, very clean with excellent staff. Our room was clean and comfortable and serviced very well each day. Breakfast was excellent, a very nice selection of Vietnamese and Western dishes, great Vietnamese Coffee and lots of food options in a nice setting.
DislikedUnfortunately there's a few venues playing loud music until the early hours and this really impacted our sleep. We understand it's not the hotels' fault, though hotels in the area should do more to fight the late night noise that can go to 2am or 3am. This was a very peaceful town in the past and each time I've returned the late night party rave is getting worse (this was my 4th time in Hoian). I'm glad we didn't stay on the island on the opposite side of the river where the noise levels were even worse.
LikedEverything was great! She hotel is cozy and pretty, the rooms are great and clean, the pool and the bar are great and the staff are so friendly and helpful and will make sure that everything is to your satisfaction. Definitely recommend staying there.
DislikedThe breakfast is repetitive and lacks variety in my opinion, but still ok
“I had such a wonderful staycation at La Luna Hotel in Hoi An Old Town on Friday. From the moment we arrived, the staff…”
LikedThe staff ! The breakfast ! The comfy beds and the amazing bathtub !
DislikedLoved it all !
“Great staff who are so helpful and sweet!”
LikedGreat location on the quieter side of the river but walking distance to main nightlife
Reviews from verified guests.


