“A home in Sydney”
LikedThe staff were very welcoming, location was excellent.
DislikedI couldn’t find one
★★★★★ · Sydney Central Business District, Sydney
24 Loftus Street, Sydney Central Business District, 2000 Sydney, Australia · #1 of 12 by guest score in Sydney





Guest category scores, compared with the average across the 12 Sydney hotels on this site.
| Rating category | Capella Sydney | Sydney average | Difference |
|---|---|---|---|
| Location | 9.8 | 9.6 | +0.2 |
| Cleanliness | 9.9 | 9.5 | +0.4 |
| Value for money | 9 | 8.5 | +0.5 |
| Facilities | 9.8 | 9.2 | +0.6 |
| Comfort | 9.9 | 9.5 | +0.4 |
| Staff | 9.8 | 9.4 | +0.4 |
| Free WiFi | 9.1 | 9.1 | 0 |
LikedThe staff were very welcoming, location was excellent.
DislikedI couldn’t find one
LikedThis hotel exceeded all my expectations. It is honestly one of the best hotels I have ever stayed at. Everything was absolutely perfect—from the warm welcome and outstanding staff to the beautiful hotel, the comfortable room, and the exceptional service. Every detail was thoughtfully taken care of, making our stay truly unforgettable. The breakfast was amazing with a wide variety of delicious options, and I especially appreciated that it was very halal-friendly, which made the experience even better. The cleanliness, atmosphere, facilities, and overall hospitality were all outstanding. I couldn’t find a single thing to complain about. I highly recommend this hotel to anyone looking for a luxurious, comfortable, and memorable stay. I will definitely come back again!
DislikedNo thing, everything was perfect.
LikedGreat location, love how quiet and peaceful it feels,
DislikedBreakfast selection could be bigger
LikedThe staff were hospitable from check in until check out. Their service was some of the most efficient and caring we have received. The hotel design and facilities are stunning, especially the pool and the room we stayed in.
DislikedThere was absolutely nothing to dislike or be critical of.
LikedIt truly is marvelous, a top class hotel and AAA staff
DislikedHave asked upon check in for late check out and was told that should there be available rooms upon departure they will accommodate. Upon check out was told no rooms are available while at Booking.com there were plenty. Property itself was impeccable.
LikedThe hotel overall is impeccable - from the facilities, to the room (the bed is super comfortable), the staff and customer service etc.
LikedImpeccable rooms, service & comfort. Exceptional breakfast.
LikedBeautiful at every level. Excellent location and the staff went out of their way to help. Excellent location.
Reviews from verified guests.