“Perfect”
LikedThe view is great. The room is spacious. The staff is very attentive and welcoming.
★★★★★ · Santa Croce, Florence
The James Suite Hotel Firenze 1564 - Small Luxury Hotels of the World
Via Di Mezzo 20, Santa Croce, 50121 Florence, Italy · #5 of 18 by guest score in Florence
9.7Exceptional121 reviews
From $826a night · lowest rate found Oct 2026
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The James Suite Hotel Firenze 1564 guest ratings
Guest category scores, compared with the average across the 18 Florence hotels on this site.
| Rating category | The James Suite Hotel Firenze 1564 | Florence average | Difference |
|---|---|---|---|
| Cleanliness | 9.8 | 9.6 | +0.2 |
| Comfort | 9.9 | 9.7 | +0.2 |
| Facilities | 9.8 | 9.5 | +0.3 |
| Location | 9.4 | 9.6 | -0.2 |
| Staff | 9.8 | 9.7 | +0.1 |
| Value for money | 9.3 | 8.7 | +0.6 |
| Free WiFi | 10 | 9.2 | +0.8 |
The James Suite Hotel Firenze 1564 reviews
“Beautiful stay in a perfect location”
LikedThe staff was exceptional in every way and so friendly.
LikedStunning facility,great central location clean comfortable. Bed in James suit is one of the Best I've ever slept in! Staff was Amazing helpful and pleasant! We would stay here again and tell friends 🧡 Great you can pull rental up to front they will unload and park in garage for you. 80 euro but totally worth it if you have parked in a big EU city not having to find parking or shlep bags down cobblestone road. Priceless!!!
DislikedNavigating the city to get there is a bit challenging but not there fault.
“Wonderful boutique hotel with amazing character and even better staff!”
LikedVery boutique! Staff was excellent. Very kind and helpful.
DislikedNothing! It was amazing.
“An exceptional boutique hotel in Florence with beautiful rooms, great service, and a exceptional bar”
LikedThis was one of the best hotel experiences I’ve had in 20 years of traveling. We were there in April. From the moment we met General Manager and her team, we felt incredibly supported and well cared for. Our suite was beautifully styled, with both a tub and shower, a Dyson hair dryer, Nespresso machine, functional smart TVs in both rooms, a cute patio for reading, and a very comfortable bed. Breakfast was simple and delicious, and the pre-dinner drinks by Tomasso and his team were unbelievable — truly no need to go elsewhere. The location was also excellent, close to the Duomo while still feeling intimate and calm.
DislikedThere was very little not to like. The experience felt thoughtful, personal, and polished throughout. We’ll be back.
“MUST MUST MUST Go to”
LikedOne of the best hotels we have ever been to, recently opened and amazing rooms with top facilities
“Excellent in all respects.”
LikedThe hotel is a work of art. The architect has designed a gem of a hotel; it used to be a nunnery. There are lovely historical features. However, it is totally modern.
LikedThe overall experience was exceptional. The whole staff did the maximum to make you feel like home. Very nice design of hotel and rooms.
Reviews from verified guests.
