“I strongly recommend”
LikedThe staff was great, Ester was wonderful and very helpful. Great hospitality
★★★★ · Naples
Via Toledo 368, piano III, 80134 Naples, Italy · #1 of 5 by guest score in Naples





Guest category scores, compared with the average across the 5 Naples hotels on this site.
| Rating category | Relais Della Porta | Naples average | Difference |
|---|---|---|---|
| Location | 9.6 | 9.4 | +0.2 |
| Cleanliness | 9.3 | 9.4 | -0.1 |
| Value for money | 8.8 | 8.5 | +0.3 |
| Facilities | 8.9 | 9 | -0.1 |
| Comfort | 9.3 | 9.4 | -0.1 |
| Staff | 9.5 | 9.5 | 0 |
| Free WiFi | 9.2 | 8.9 | +0.3 |
LikedThe staff was great, Ester was wonderful and very helpful. Great hospitality
LikedNice hotel with lots of shops and restaurants nearby. The staff was lovely and the breakfast was awesome.
LikedCentral locations close to the old city of Naples. It’s in an old heritage building newly renovated. Breakfast was excellent with great variety. Staff were warm welcoming & very helpful.
LikedPerfect location and beautiful and clean room. The staff was very friendly and helpful. We'll recommend.
DislikedEverything was good
LikedThe staff was incredibly helpful. They set up drivers, restaurant reservations and helped with other logistics. We felt well taken care of! The room was spacious and the bed was comfortable. Excellent location. Close to Metro.
DislikedThis is not really a four star property. No bar or restaurant. Was difficult to get extra blankets and pillows (eventually we did). Very bizarre way of getting in and out of the building which might make some people (especially single women) uncomfortable. I appreciate the hotel can’t really do anything about this, but still something to consider. Breakfast was OK with lots of sweet things!
LikedGood location. Flavia was very helpful making arrangements for us
LikedThe property is absolutely beautiful. Original features and walls in some room, and very spacious.
DislikedThis was a very specific issue for us, the kettle and the bidet was broken when we got to the property. However this was very quickly resolved. They also provided an option but no ironing board.
LikedI got a beautiful and big room Very comfortable for a family
DislikedEverything was fine
Reviews from verified guests.